Overview
Work History
Education
Skills
Timeline
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Ella “McKinley” Libby

Milton,GA

Overview

1
1
year of professional experience

Work History

Marketing Intern - Shift Lead

Warm Waves Coffee
09.2023 - 01.2024
  • Led an advertising campaign for new product launches leading to a 20% increase in customer engagement
  • launched a new social media strategy, increasing social media engagement by over 50%.
  • Coordinated a customer research project to improve marketing strategies based on brand and category awareness
  • Boosted brand awareness by developing creative marketing strategies and campaigns.
  • Enhanced social media engagement through regular posting and audience interaction.
  • Assisted in the planning and execution of successful product launch events.
  • Conducted market research to identify target audiences and optimize marketing efforts.
  • Improved team productivity by implementing efficient scheduling and task delegation methods.
  • Boosted overall sales with effective upselling techniques and exceptional product knowledge.
  • Assisted managers in setting goals for each department within the store and monitored progress toward those objectives regularly.

Sales Associate

Potbelly
08.2022 - 03.2023
  • Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
  • Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
  • Utilized cross-selling techniques to introduce customers to complementary products, increasing average transaction size.
  • Assisted in the development and implementation of marketing initiatives to promote bar events and special promotions.

Waitress

True Food Kitchen
04.2023 - 08.2023
  • Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
  • Streamlined order processing for increased efficiency through clear communication with kitchen staff.
  • Assisted in training new waitstaff, sharing best practices and improving overall team performance.
  • Utilized strong multitasking skills to manage multiple tables simultaneously while maintaining a high level of attention to detail.
  • Promoted specials or upsold items effectively, increasing average check size and boosting overall sales revenue.

Education

Bachelor of Arts - Digital Communications And Media

Florida State University
Tallahassee, FL

Skills

  • Client Engagement
  • Web Design
  • Product Marketing
  • Social Media
  • Campaign Management
  • Customer Engagement
  • Brand Development
  • Staff Education and Training
  • Sales and Upselling
  • Team Leadership

Timeline

Marketing Intern - Shift Lead

Warm Waves Coffee
09.2023 - 01.2024

Waitress

True Food Kitchen
04.2023 - 08.2023

Sales Associate

Potbelly
08.2022 - 03.2023

Bachelor of Arts - Digital Communications And Media

Florida State University

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Ella “McKinley” Libby