Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tawannah McLemore

Austin

Summary

Proven Customer Service Representative with a track record of enhancing customer loyalty at DoorDash through exceptional problem resolution and active listening skills. Expert in leveraging computer proficiency and critical thinking to handle high-stress situations, resulting in satisfactory outcomes for all parties. Demonstrates unparalleled professionalism and relationship-building abilities, significantly improving customer relations.

Overview

2025
2025
years of professional experience

Work History

Customer Service Representative

DoorDash
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
  • Exhibited high energy and professionalism when dealing with clients and staff.
  • Maintained up-to-date knowledge of product and service changes.
  • Investigated and resolved customer inquiries and complaints quickly.

Customer Service Representative

Amazon Flex
11.2023 - Current

Customer Service Representative

Skip Cart
06.2023 - Current

Customer Service Representative

Favor
05.2023 - Current

Education

None - Liberal Arts

Kaneohe Community College
Kaneohe Hawaii

Skills

  • Customer service
  • Active listening
  • Critical thinking
  • Data entry
  • Problem resolution
  • Customer relations
  • Relationship building
  • Call center experience
  • Computer proficiency
  • Conflict resolution

Timeline

Customer Service Representative

Amazon Flex
11.2023 - Current

Customer Service Representative

Skip Cart
06.2023 - Current

Customer Service Representative

Favor
05.2023 - Current

Customer Service Representative

DoorDash

None - Liberal Arts

Kaneohe Community College
Tawannah McLemore