Diligent college graduate with excellent research, technical and problem-solving skills. Detail-oriented and able to learn new concepts quickly. Ambitious, career-focused, and eager to obtain an entry-level position in the Justice system.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Medical Receptionist/Medical Call Center Specialist
Refuah Health Center
Spring Valley, NY
01.2022 - Current
Answered incoming calls, responding to inquiries from patients and other medical offices.
Carried out daily tasks by professionally communicating with physicians, nursing staff, technicians and medical assistants.
Greeted and checked in patients, updating patient information in computer system.
Collaborated with staff members across multiple departments to resolve complex cases quickly and effectively.
Patient Service Representative
Motion Sports Medicine
New City, NY
07.2021 - 01.2022
Provided customer service by answering patient questions and addressing concerns.
Inputted patient demographic data into electronic health record system.
Accessed patient information through various software applications, maintaining strict confidentiality to remain compliant with HIPAA regulations.
Performed administrative duties such as filing, faxing, photocopying.
Teacher's Assistant
Saint Paul's Catholic School
Valley Cottage, NY
10.2020 - 07.2021
Maintained accurate records of student attendance, grades, and behavior reports.
Supervised students during lunchtime, field trips, assemblies, and other activities.
Provided individualized assistance to students with special needs in the classroom.
Assisted teachers with instruction and provided clerical support for diverse needs.
Education
Bachelor of Science - Criminal Justice
Bowie State University
Bowie, MD
05-2024
Associate of Arts - Criminal Justice
Rockland Community College
Suffern, NY
05-2022
Skills
Multitasking
Leadership
Effective Communicator
Management Skills
Computer Skills
Data Analysis
Certification
NationalCPRFoundation
Police Youth Academy
National Honor Society Program
Languages
French
Professional
Creole
Professional
English
Professional
Timeline
Medical Receptionist/Medical Call Center Specialist