Summary
Overview
Work History
Education
Skills
Timeline
Generic

Md Farhad A Tipu

Omaha,NE

Summary

Experienced with quality assurance methodologies and leading cross-functional teams. Utilizes analytical skills to identify and resolve defects efficiently. Track record of implementing best practices to ensure product reliability and customer satisfaction.

Overview

16
16
years of professional experience

Work History

Sr Quality Assurance Lead

Federal Reserve Bank OF Kansas City
08.2023 - Current
  • Analyzes, designs, tests, and delivers technology solutions for business areas and implements executes comprehensive software quality assurance strategies
  • Establishes and fosters collaborative relationships with customers, service providers, and technical delivery partners
  • Develops test scenarios/user acceptance criteria by understanding business drivers to perform an analysis and review of requirement specifications and/or user stories
  • Develops, reviews, and executes test plans, test scripts, and test data to ensure application products and services meet business needs, quality standards, and end user/non-functional requirements (i.e., environments and user interfaces)
  • Documents, tracks, and resolves software defects or issues in collaboration with the product delivery team
  • Ensures quality is built into the software solution throughout the software development lifecycle by performing peer reviews and leveraging relevant quality assurance processes and technologies
  • Performs other duties as assigned
  • Very good understanding on maintaining a legacy application within non-cloud infrastructure
  • Have great ability to read detailed documentation and execute without in depth training from engineers
  • Well experienced in manual testing of physical mobile point of sale terminals
  • Very good Understanding on core concepts behind EMV payment Cards
  • Good working knowledge on processing, issuing and enrolling Card holders
  • Process card applications for new customers, setting credit limits and terms of service according to customer credit and background
  • Generate Reports and provide them to higher authorities
  • Worked with both test and production environments
  • Has the ability to install new test builds in the appropriate testing environments
  • Experience in writing and executing SQL queries to validate test results
  • Ability to work in a team-based environment
  • Experience in Xray and Jira
  • Created cypress Automation projects in command line, and Bit Bucket/git lab repository to manage codes
  • Developed test cases and performed integration testing of the combined software modules and tested as a group
  • Develop and maintain automated test scripts for functional and regression testing across web and mobile applications
  • Collaborate with developers, product managers, and other stakeholders to understand requirements and deliver quality solutions
  • Performed End-to-End testing considering all interfaces and subsystem for functional and nonfunctional testing
  • Environment: JIRA, MYSQL, SOPE UI/ API, Cypress, Java Scripts, IDE, windows 7, Browser stack, SharePoint, VPN Access, Bugzilla, Jira, J-loader, CPS, Service Now, Oracle DB, TWAI, Cypress, Java Scripts, AWS web service, Cloud

Technical Quality Assurance - Sr Professional II

Fiserv
05.2016 - 08.2023
  • Worked for First Data Testing Center of Excellence (TCoE) as QA for IRS Electronic Federal Tax Payment System (EFTPS) and Direct Pay
  • Document and implement QA processes and standards in adoption of new testing tools like CLM and Jira – Test Management for Jira
  • Mentor, train and guide new leads in best QA lead practices and procedures, while developing standards and best practices
  • Provide test estimation for QA project effort
  • Development of metrics, reporting document and KPIs data analysis used throughout QA program
  • Lead the QA effort as QA lead, from the test planning to release of 9 financial based projects
  • Interaction and point of contact in QA project related matters with the client and other stakeholders, in the areas of functional, regression and 508 testing
  • Defect management and control of defects, at the project level, throughout QA testing and UAT testing phases
  • Design and implementation of QA process to be used, in relation to QA testing tools (CLM system and Bugzilla)
  • Creator of training documentation, standards, and procedures for QA organization
  • Creation of Test Plans, Traceability Matrix, and Closure Report
  • Direct interaction with client in reviews, triage, and other QA related activities
  • SME for QA testing, training, and planning of Google Analytics testing of client web applications
  • Verified and assign yearly goal as lead and review performance and report the details
  • Advice merit planning and analyzing reports
  • Team leader and mentor for teams ranging from 2 to 19 Manual, 508 and Automation testers
  • Understanding and experience in 508 and WCAG regulations
  • Environment: RCLM, MYSQL, SOPE UI/ API, TOSCA, windows 11, Browser stack, Blue Zone Mainframe, Dragon, Jaws, Zoom text, (508 testing) SharePoint, VPN Access, Jira, confluence, Tosca
  • Service Now

Senior Automation Engineer

SLING IPTV
07.2012 - 05.2016
  • Actively involved in software development life cycle and test life cycle, test strategies, methodologies, and processes
  • Used quality center to prepare test cases and test procedures also managing the defects as per the business requirements
  • Design and implemented of the automation framework, developed automation test scripts using QTP/UFT, managed testing activities in ALM/QC, also scheduled and run it on daily basis
  • Designed functions library, functions, common functions and regular expressions and environmental variables using QTP in VB scripts
  • Good exposure in using of QTP integrated environment
  • Required to use descriptive programming at certain situations to complete the scripts
  • Performed system testing, functional testing, sanity testing, regression testing, and usability testing and so on
  • Coordinated with project managers, business analysts and system analysts to set up the pre-validation and validation environment to execute the scripts
  • Worked closely with development as well as requirement teams to ensure testing issues and resolved on the timely manner
  • Executed SQL queries for back-end testing in SQL server 2010
  • Environment: Quality Center, QTP/UFT, MYSQL, windows XP Professional, windows 8, Mac, Azure, ICE Pack

QA Engineer

Medidata Solutions, Inc. NY
02.2011 - 07.2012
  • Extensively involved in all phases of Software Development Lifecycle also reviewed documents such as requirement document, design document, functional requirement specification and Technical Design Document
  • Analyzed the requirements for the new build and made recommendations
  • Performed various kinds of testing such as system testing, Integration testing, functional testing, smoke testing, ad hoc testing, backend testing and regression testing
  • Wrote test plan for the new release and developed test cases based on the requirements, business rules and the use cases and used the quality center to store those test cases
  • Actively participated with the testing team to develop a strong requirement traceability matrix (RTM), software change request (SCR), and test analysis report (TAR)
  • Create and execute test cases for some of the modules of the application under test (AUT) using quality center
  • Responsible for defect tracking and management metrics, defects are logged, and change requests are submitted using quality center
  • Perform manual testing by implementing several test cases and document the results using quality Center
  • Report issues into the bug reporting system and follow up with the development team until it gets resolved using quality center
  • Expert in writing SQL queries to retrieve data from different databases and performed data verification and validation for back-end testing
  • Environment: Quality Center, QTP, MYSQL, Windows XP Professional, Rational Tools, windows vista, windows 7, Mac, JIRA

Software Test Analyst

Citi Bank LLC, NY
05.2009 - 01.2011
  • Performed Requirement Assessment of FAB conversion for Citibank Taxes business rules and functions
  • Developed test plan, test cases, test scenarios and executed them in environment
  • Conducted testing on converted data and executed Functionality, system integration, User acceptance (UAT) and regression testing
  • Extensively developed SQL queries and performed backend testing for WEB/Internet application
  • Responsible for the developing test scripts using quick test pro for regression testing
  • Extensive used of ALM to manage and maintain the requirements test cases, test scripts, test scenarios, error logging, error tracking and bug reporting
  • Escalated issues to bring them in project leads attention and attended ALM Bug triage call with project leads and developers to resolve issues
  • Load test functional behavior and measure performance
  • Running more than 250,000 users at time through scripts and verifying the performance of the CPU using Load runner, Developed, Enhanced, and Maintained automated testing scripts
  • Environment: Quality Center, QTP, Cloud, VB.NET, Load runner, Postman, MYSQL Query Analyzer, Windows XP Professional, Rational Tools, JIRA, TOAD

Education

Bachelor of Science - Geography And Environmental Science

Jahangirnagar University
Dhaka, Bangladesh
05-2006

Skills

  • Test case design
  • Quality metrics analysis
  • Training and mentoring
  • Test automation expertise
  • Regression testing
  • Software development life cycle
  • Test plan development
  • Cross-browser testing
  • Mobile application testing
  • Requirements analysis
  • Stakeholder communication
  • Usability testing
  • Security testing
  • Continuous deployment
  • Defect management
  • Continuous integration
  • Strong analytical mind
  • Strategic Decision-making
  • User acceptance testing
  • Quality control testing
  • Relational database management
  • Data quality engineering
  • Java
  • QA
  • Teamwork
  • Teamwork and collaboration
  • Problem-solving
  • Time management
  • Attention to detail
  • Problem-solving abilities
  • Multitasking
  • Excellent communication
  • Organizational skills
  • Team collaboration
  • Reliability
  • Manual testing
  • Active listening
  • Effective communication
  • Adaptability and flexibility
  • Verbal and written communication
  • Defect tracking and reporting
  • Decision-making
  • Manual test case preparation
  • Relationship building
  • Strong problem solver
  • Functional testing
  • Bug tracking and resolution
  • Documentation skills
  • Automation
  • Organized and detail oriented
  • Teamwork and positive attitude
  • Team building
  • Test plans and test methodologies
  • Task prioritization
  • Self motivation
  • Interpersonal skills
  • Analytical thinking
  • Agile best practices
  • Black box testing
  • Goal setting
  • Professionalism
  • Interpersonal communication
  • Workload management
  • Training and onboarding
  • Collaborative team player
  • Time management abilities
  • Continuous improvement
  • Adaptability
  • Written communication
  • System testing
  • Quality assurance
  • Project management
  • Web and mobile application QA
  • Hardware and software configuration
  • Scrum methodology
  • Team mentoring
  • Test planning
  • Root-cause analysis
  • Scenarios and use cases
  • Automation scripting
  • Problem-solving aptitude
  • Professional demeanor
  • Agile methodologies
  • Defect monitoring
  • Data analysis
  • Software defect documentation
  • Integration testing
  • Technical support
  • Testing analytics
  • Test implementation
  • Automated testing frameworks
  • Software development tools: JIRA, confluence
  • Cross-platform testing

Timeline

Sr Quality Assurance Lead

Federal Reserve Bank OF Kansas City
08.2023 - Current

Technical Quality Assurance - Sr Professional II

Fiserv
05.2016 - 08.2023

Senior Automation Engineer

SLING IPTV
07.2012 - 05.2016

QA Engineer

Medidata Solutions, Inc. NY
02.2011 - 07.2012

Software Test Analyst

Citi Bank LLC, NY
05.2009 - 01.2011

Bachelor of Science - Geography And Environmental Science

Jahangirnagar University

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Md Farhad A Tipu