Md Islam
Flushing,NY
Summary
Organized Sales Administrative Assistant offering excellent planning, problem-solving and communication skills. Supporting high-performance sales teams in identifying customer needs and delivering solutions. Strong verbal and written communication skills to document sales activities.
Overview
14
14
years of professional experience
Work History
Traffic Agent
NYPD
07.2021 - Current
- Patrol an assigned area to enforce laws, rules, and regulations relating to movement, parking, stopping, and standing of vehicles
- Enforcing parking rules and regulations, issuing warnings and citations, and impounding vehicles
- Escort individuals and provide security at special events, such as marathons, parades, concerts, and related presentations
- Issues summons for the violation of Traffic rules and regulations
- Directing traffic at intersections, especially at construction sites
- Providing initial field training to new TEAs.
Teller Associate
Garda World
05.2015 - 06.2021
- Processing, Verifying and Balancing transaction
- Completing data entry for all currency transaction
- Counting, Verifying and reporting on inventory
- Balanced daily cash deposits and vault inventory with zero error rate
- Maintained optimal financial controls by securing funds and making accurate transactions
- Processed all sales transactions accurately and promptly to prevent long customer wait times
- Count currency, coins and checks received, in order to prepare them for deposit or shipment to branch banks or Federal service Bank.
Cashier/Customer Service
Trade Fair Super Market
09.2010 - 04.2015
- Provided assistance with purchases, locating items and signing up for rewards programs
- Processed returned items in accordance with store policy
- Helped customers find specific products, answering questions and offering advice
- Read weekly sales inserts and monitored price changes
- Trained new team members in cash register operation, stock procedures and customer service
- Processed customer payments quickly and returned exact change and receipts
- Welcomed customers, offering assistance to help find necessary store items.
Education
Master of Arts, 2nd Class - Political Science
National University
Gazipur, Dhaka11.2002
Skills
- Operational improvement
- Inventory management
- Supervision
- Customer service
- Team management
- Administrative support
- Work Zone Safety
- Traffic law enforcement
Additional Information
Microsoft Word, Excel, PowerPoint, Outlook Email and internet searches., Opera software operation., Fluent in English, Writing & Reading., Fluent in Bengali, Writing & Reading (Native language).
Timeline
Traffic Agent
NYPD
07.2021 - Current
Teller Associate
Garda World
05.2015 - 06.2021
Cashier/Customer Service
Trade Fair Super Market
09.2010 - 04.2015
Master of Arts, 2nd Class - Political Science
National University