MD ABDUL HADI
Jamaica,NY
Summary
Customer-focused and dependable professional with experience in passenger transportation and travel services. Seeking a Wheelchair Attendant position at JFK Airport to provide safe, timely, and respectful mobility assistance to passengers. Strong communication skills, excellent customer service background, and ability to perform efficiently in fast-paced airport environments.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Driver
Uber
New York, NY
01.2025 - Current
- Provide safe and timely transportation to passengers
• Maintain high customer satisfaction ratings
• Follow safety guidelines and traffic regulations
• Manage time effectively during peak hours - Followed all relevant traffic laws and safety regulations.
Reservation Associate
Digital One Travels
Jackson Heights,NY
08.2024 - Current
- Managed customer reservations using proprietary booking system to ensure accurate and timely processing.
- Assisted clients with itinerary planning, providing tailored travel options based on preferences.
- Responded to customer inquiries through multiple communication channels, enhancing overall satisfaction.
- Coordinated changes and cancellations in bookings, maintaining clear communication with clients throughout the process.
Education
BBA - Accounting
National University
Dhaka,Bangladesh07-2017
Skills
- Excellent customer service
- Reservation software
- Assisting elderly and disabled passengers
- Ability to push wheelchair safely
- Time management
- Excellent communication
- Baggage handling support
- Teamwork and professionalism
- Physically fit and able to lift up to 50 lbs
- Safe Driving practices
Certification
- Security Guard Training Certificate
- Certificate Of Graduating From First Aid, CPR/AED
- Reservation and Ticketing on SABRE
- Galileo Basic Reservation Course
- Certificate Of Participation by Tourism Board Bangladesh
Languages
English
Full Professional
Timeline
Driver
Uber
01.2025 - Current
Reservation Associate
Digital One Travels
08.2024 - Current
BBA - Accounting
National University