Dedicated Medical Social Work Intern who is well-versed at liaising with clients to foster access to community resources, treatment and assistance programs. Strong background in supporting client treatment plans. Compassionate and driven with unfailing work ethic and passion for helping others.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Social Work Intern
Regal Heights Rehabilitation & Health Care Center
05.2024 - Current
Observe and participates in care plan, discharge planning, UR, IDCP meetings and collaborates with multidisciplinary team in order to meet and advocate needs of all residents.
Mediates between family members to facilitate conflict resolution and build healthy family relationships.
Maintains client reports to track client progress, record interventions and provide relevant data for analysis.
Performed about 15 assessments (BIM'S & PHQ'S) per day to identify clients needs and establish treatment plans.
Patient Access Supervisor
Nyu Langone-Brooklyn
03.2023 - Current
Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines
Identified and resolved unauthorized, unsafe, or ineffective practices
Introduced new methods, practices, and systems to reduce turnaround time
Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services
Supervised operations staff and kept employees compliant with company policies and procedures
Analyzed and reported on key performance metrics to senior management
Scheduling Coordinator I
Mount Sinai Health System
11.2022 - 03.2023
Developed strong working relationships with management and executive team through effective communication skills.
Organized and maintained patient chart filing system to promote quick data finding for staff.
Resolved problems, improved operations and provided exceptional service.
Completed administrative patient intakes with case histories, insurance information and mandated forms.
Frequently double-checked patient histories and current information while scheduling follow-ups and other appointments.
Supervising Public Health Advisor
NEW YORK CITY HEALTH AND HOSPITALS
12.2020 - 04.2022
Worked in matrix management environment with oversight of division level managers, operations, sales, finance, human resources, safety and compliance.
Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.
Established positive and effective communication among unit staff and organization leadership, reducing miscommunications and missed deadlines.
Reviewed operations reports to understand numbers and trends.
Advanced productivity KPIs to achieve key business goals and objectives.
Promoted available resources and connected individuals with services.
Residential Habilitation Counselor
AHRC NEW YORK CITY
10.2020 - 12.2020
Conducted individual and group counseling sessions to support individuals with disabilities while promoting skill development and exploring interests and hobbies.
Documented achievements and outcomes of habilitation plan to guide intervention and action toward client goals.
Assisted individuals with addressing disabilities and developing career plans.
Public Health Advisor
INSIGHT GLOBAL
06.2020 - 12.2020
Established and maintained partnerships with community organizations to promote health education programs.
Monitored health trends and data to identify health concerns and develop related health education initiatives.
Designed and conducted health education surveys to assess health needs and risk factors within communities.
Promoted available resources and connected individuals with services.
MTA Temperature Screener
Winston Staffing Services
05.2020 - 06.2020
Explained eligibility requirements and applicants' legal rights during intake assessment.
Completed over 25+ intake assessment forms and filed clients' charts.
Completed necessary reports and documentation on time and to specifications.
Monitored company inventory to keep stock levels and databases updated.
Companion/Nursing Assistant
WINSTON STAFFING SERVICES
09.2019 - 05.2020
Observed or examined patients to detect symptoms that required medical attention such as bruises or open wounds.
Monitored, tracked, and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
Helped patients effectively manage routine bathing, grooming, and other hygiene needs.
Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
Supported needs of 40+ patients under long-term care/Short-term care.
Associate of Science - Community Health Concentration Gerontology
CUNY KINGSBOROUGH COMMUNITY COLLEGE
PT - Phlebotomy Technician
CET - EKG Technician
First Aid/CPR Certified
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