Meadow Freeman
Garland,TX
Summary
Meticulous Team Member with background in hospitality industry. Skilled in manning high-volume dining environment and delivering excellent customer service. Flexible and excels under pressure.
Overview
2
2
years of professional experience
Work History
Barista
La La Land Kind Cafe
2023.10 - Current
- La Land strives to spread kindness and love to all of our customers with the idea that everyone doesn't have the opportunity to receive it everyday, so we exceed expectations of kindness while interacting with our customers
- Demonstrated expertise in various brewing techniques, ensuring consistent quality across all drinks served.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Educated customers on coffee offerings, promoting upselling opportunities and enhancing their overall experience.
Restaurant Team Member
Shake Shack
2023.06 - 2023.10
- Balanced high volume with high quality
- Participated in ongoing training and development
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
Restaurant Team Member
Snappy Salads
2023.01 - 2023.06
- Greeted guests pleasantly and answered menu questions.
- Operated register to process payments and collect cash payment for order totals.
- Arrived to work in uniform and presentable in appearance to meet restaurant standards.
- Prepared food orders, cooking on grill and operating fry station.
- Verified freshness of ingredients and food by checking for quality, rotating stock and recording old and new items.
- Used proper techniques to prepare food and ingredients.
Hostess
Oishii
2022.05 - 2022.10
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Assigned patrons to tables suitable for needs and restaurant section rotation
- Collected information from arriving customers to seat groups or place them on a waitlist
- Recorded available tables after seating each party using specialized seating software
Education
High School Diploma -
L.V. Berkner High School Stem Academy
Richardson, TX05.2023
Skills
- Customer Needs Assessments
- Positive Customer Interactions
- Food Safety Procedures
- Collaborative Relationships
- Ability to Work in High Stress Environments
- Operations and Procedural Knowledge
- Operate OpenTable
Timeline
Barista
La La Land Kind Cafe
2023.10 - Current
Restaurant Team Member
Shake Shack
2023.06 - 2023.10
Restaurant Team Member
Snappy Salads
2023.01 - 2023.06
Hostess
Oishii
2022.05 - 2022.10
High School Diploma -
L.V. Berkner High School Stem Academy
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