Results-oriented hospitality professional with expertise in customer service and team collaboration. Recognized for adaptability in fast-paced environments and a strong work ethic. Ready to leverage skills to enhance guest satisfaction and operational efficiency.
Overview
6
6
years of professional experience
Work History
Drink Seller
3001
Myrtle Beach, South Carolina
03.2025 - Current
Trained new staff on product knowledge and customer service best practices.
Greeted customers while delivering tailored product knowledge.
Followed alcohol awareness procedures for preventing intoxication and handling intoxicated guests.
Collaborated with team members to streamline service during peak hours.
Managed supply ordering and receiving processes to maintain optimal inventory levels.
Worked flexible hours including evenings and weekends when required.
Server
Pirates Voyage Dinner & Show
Myrtle Beach, South Carolina
05.2023 - Current
Delivered exceptional customer service during interactive dinner performances, enhancing guest satisfaction.
Delivered food and beverages promptly to enhance guest experience.
Maintained cleanliness and organization of dining areas throughout shifts.
Addressed guest inquiries and resolved issues promptly to ensure a positive dining experience.
Contributed to team meetings focused on enhancing service quality and operational efficiency.
Provided exceptional service to high volume of daily customers.
Followed health safety guidelines when preparing and serving food products.
Host/Food Runner
Flamingo Grill
Myrtle Beach, South Carolina
10.2020 - Current
Greeted and seated guests promptly upon arrival.
Trained new hosts on customer service standards and restaurant procedures to enhance guest experience.
Provided excellent customer service by anticipating customer needs.
Took reservations over phone and in person.
Coordinated timely food delivery to tables during peak service hours to maintain customer satisfaction.
Trained new food runners on restaurant procedures and service standards.
Communicated guest requests clearly to kitchen and waitstaff for seamless service.
Monitored supply inventory levels and reported shortages to management to ensure operational efficiency.
Education
Associate of Applied Science - Culinary Arts
Horry-Georgetown Technical College
Myrtle Beach, SC
05-2027
Associate of Applied Science - Hospitality And Tourism Management
Horry-Georgetown Technical College
Myrtle Beach, SC
05-2027
High School Diploma -
Socastee High School
Myrtle Beach, SC
06-2023
Skills
Hospitality service expertise
Exceptional customer service
Positive guest interactions
Upselling techniques
Sales expertise
Problem resolution
Team collaboration
High-stress adaptability
Time management
Willingness to learn
Environmental adaptability
Calm demeanor
Leadership skills
Strong work ethic
Professional appearance
Languages
English
Professional
Timeline
Drink Seller
3001
03.2025 - Current
Server
Pirates Voyage Dinner & Show
05.2023 - Current
Host/Food Runner
Flamingo Grill
10.2020 - Current
Associate of Applied Science - Culinary Arts
Horry-Georgetown Technical College
Associate of Applied Science - Hospitality And Tourism Management