Meadow Wilkerson
Charleston,Maryland
Summary
Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.
Overview
3
3
years of professional experience
Work History
Server
Ledo Pizza
09.2023 - 03.2024
- Set a positive tone for the entire dining experience as the first point of contact for incoming guests.
- Carried out complete opening, closing, and shift change duties to keep the restaurant working efficiently and teams ready to meet customer needs.
- Utilized communication practices with kitchen staff to deliver customer meals promptly.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
Customer Service Associate
Wawa
07.2021 - 11.2023
- Provided training and support to new associates to help provide high-quality customer service.
- Achieved consistently high levels of customer satisfaction by prioritizing empathy, patience, and effective problem-solving skills during interactions.
- Maintained a high level of product knowledge, providing accurate information to customers.
- Provided excellent customer care by responding to requests, assisting with product selection, and handling ordering functions.
- Helped a large volume of customers every day with a positive attitude and focus on customer satisfaction.
Education
High School Diploma -
Northern High School
Owings, MD06.2023
Skills
- Relationship Building
- High Energy and Stamina
- Cash Handling
- Service prioritization
- Reliable and Responsible
- Tableside Etiquette
- Cleaning and sanitizing
- Strong Work Ethic
- Adaptable and Flexible
Timeline
Server
Ledo Pizza
09.2023 - 03.2024
Customer Service Associate
Wawa
07.2021 - 11.2023
High School Diploma -
Northern High School