Hardworking professional with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty.
Overview
3
3
years of professional experience
2018
2018
years of post-secondary education
1
1
Certification
Work History
Server/Head Barback
Jimmy Wan’s Restaurant and Lounge
Pittsburgh
02.2025 - 07.2025
Performed opening and closing duties such as setting up the dining area, restocking supplies.
Displayed enthusiasm and knowledge about restaurant's menu and products.
Operated POS terminals to input orders, split bills, and calculate totals.
Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
Provided support to bartenders by pre-mixing cocktails and preparing garnishes in advance.
Performed daily maintenance tasks such as changing kegs, cleaning taps, and restocking ice bins.
Managed the proper disposal of all glassware, bottles, and other bar waste materials.
Assisted bar staff with stocking and organizing bar supplies.
Removed, washed and polished empty glasses, took plates to kitchen and discarded trash.
Studied bartenders to learn recipes for different mixed cocktails.
Helped resolve customer complaints under the supervision of bartending staff.
Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
Server
Shorty’s Pins and Pints
Pittsburgh
02.2022 - 07.2024
Ensured that each guest was served courteously, quickly, and efficiently.
Performed opening and closing duties such as setting up the dining area, restocking supplies.
Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
Trained new employees to perform duties.
Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
Provided excellent customer service to ensure satisfaction.
Senior Stakeholder Engagement and Communications Advisor at WorkSafe VictoriaSenior Stakeholder Engagement and Communications Advisor at WorkSafe Victoria