Experienced with managing student administrative tasks efficiently. Utilizes strong organizational and communication skills to support educational environments.
Overview
7
7
years of professional experience
Work History
Direct Service Professional
Consumer Support Services
06.2025 - Current
Provided 4 individuals with neurological and physical disorders with support in order to support their independence and well-being.
Accompanied clients to their appointments and advocated for them during the appointment, as well as emergency hospital visits.
Server
Redhawke Grille
06.2024 - Current
Greet guests in a professional manner.
Fulfill special meal requests and prevent allergen presence for those who require it.
Worked consistently in a fast-paced, high stakes environment while communicating with colleagues and customers alike.
Student Cashier
Ohio State University
08.2023 - Current
Interact with hundreds of students a day using GrubHub interface to complete orders.
Keep the dessert station stocked and clean for hundreds of students a day.
Trained 8 fresh hires on operations, procedures, and customer service.
Shift Lead and Trainer
Fairport Harbor Creamery
05.2021 - 08.2023
Greet over 300 customers a night with a smile, and make sure every single customer feels that they were taken care of as individuals.
Train every new employee in the areas of making menu items, greeting customers enthusiastically, and cleaning up nightly.
Server Assistant
Perry Village Pub
06.2020 - 07.2021
Respond to customer concerns in a professional manner.
Lift and carry many heavy items on a day-to-day basis.
Hostess and Buser
Lure Bistro & Sushi Bar
06.2018 - 01.2020
Work efficiently to problem-solve on short notice.
Organize the layout and plan for the night to ensure it runs smoothly.
Education
High School Diploma -
Perry High School
Perry, OH
05.2023
No Degree - Psychology
Ohio State University
Columbus
05-2027
Skills
Ability to Work Under Pressure
Creative Problem Solving
Efficient Communication
Conflict Resolution
Professional Boundaries
Client Advocacy
Awards
May 2023 Academic Distinction: Earned 33 total credits, successfully completed 7 AP accredited courses, and achieve a 3.8 unweighted GPA.
Aug 2022 - May 2023 Lake County Youth Council: Supporting youth mental health, raising awareness of suicide to the student body, and erasing the stigma around teen's mental health.
Dec 2023 Student Employee of the Year: Received the award after one semester of work at the largest dining hall on campus that serves thousands of students a day.