Meagan Allen
Cedar Rapids,IA
Summary
Reliable and adaptable Insurance Billing Specialist with extensive experience in insurance claims processing and denial management. Known for problem-solving abilities and exceptional customer service, dedicated to enhancing cash flow and ensuring timely payments.
Overview
20
20
years of professional experience
Work History
Insurance Billing Specialist
Radiology Consultants Of Iowa
Cedar Rapids, IA
07.2006 - Current
- Processed insurance claims efficiently, ensuring accurate billing for radiology services.
- Reviewed and resolved discrepancies in patient accounts to maintain financial integrity.
- Trained new staff on billing procedures and software systems to ensure consistency in practices.
- Collaborated with medical staff to obtain necessary documentation, enabling timely submission of accurate claims.
- Ensured strict adherence to HIPAA guidelines while handling sensitive patient information during the billing process.
- Assisted patients in understanding their coverage benefits, providing clear explanations and addressing any concerns or questions.
- Improved cash flow by promptly posting payments and reconciling accounts on a daily basis.
- Provided exceptional customer service to patients when discussing billing matters, demonstrating empathy and professionalism at all times.
- Secured timely payments, rigorously following up on outstanding claims with insurance companies.
- Handled account payments and provided information regarding outstanding balances.
- Provided estimates for patients prior to appointments based on insurance benefit checks.
- Addressed any financial concerns of patients prior to appointment to avoid patients not receiving important care.
Education
High School Diploma -
John F Kennedy High School
Cedar Rapids, IASkills
- Medical billing software proficiency
- ICD-10 knowledge
- HIPAA compliance
- Payment posting
- Denial management
- Insurance verification
- Problem-solving abilities
- Multitasking Abilities
- Reliability
- Adaptability and flexibility
- Collections processing
Timeline
Insurance Billing Specialist
Radiology Consultants Of Iowa
07.2006 - Current
High School Diploma -
John F Kennedy High School