Sheila Watson

• Processed insurance claims accurately and efficiently to facilitate timely reimbursements.
• Communicated with insurance companies to resolve claim denials and inquiries.
• Assisted colleagues during peak workload periods, demonstrating strong teamwork and commitment to overall departmental success.
• Reduced manual data entry errors, implementing automated verification tools for insurance eligibility checks.
• Secured timely payments, rigorously following up on outstanding claims with insurance companies.

Minimized errors in claims submissions through regular cross-checking of CPT and ICD codes against medical documentation.

• Ensured strict adherence to HIPAA guidelines while handling sensitive patient information during the billing process.
• Maintained strong working relationships with insurance providers, fostering open communication channels for claim resolution.
• Enhanced claim accuracy by meticulously reviewing and verifying patient insurance information.
• Improved client satisfaction by providing comprehensive explanations of billing queries and insurance benefits.

• Analyzed patient billing records to identify discrepancies and initiate corrective actions.
• Applied critical thinking skills to identify potential issues and proactively implement effective solutions, minimizing disruptions to the collections process.
• Implemented effective strategies to locate hard-to-reach clients, increasing overall recovery rates for delinquent accounts.
• Conducted thorough investigations of disputed claims, ensuring accurate resolutions for all parties involved.
• Managed collections processes, ensuring timely and accurate patient account resolutions.

• Ensured student safety by adhering to transportation policies and procedures.
• Completed pre-trip and post-trip bus inspections and documented info in vehicle logs.
• Ensured proper bus equipment functionality through regular checks of lights, signals, mirrors, brakes, tires, and other essential components.
• Obeyed federal, GA and local traffic laws and regulations to enable safe transportation outcomes for participants.
• Adapted quickly to unexpected situations such as road closures or detours while maintaining composure under pressure to ensure timely arrivals at destinations.
• Maintained GA driver's license to enable legal operation of school buses for student transport, field trips, and other purposes.

• Strengthened community relations by participating in school events and activities, representing transportation team positively.
• Complied with all relevant state and federal regulations regarding school transportation services, ensuring the safety and well-being of students at all times.
• Maintained GA driver's license to enable legal operation of school buses for student transport, field trips, and other purposes.
• Responded to emergencies with calm and decisive actions, safeguarding the well-being of all passengers.
• Recorded bus route and made notes for substitute drivers.

• Enhanced cleanliness and maintenance of bus, contributing to a a more a more pleasant journey for students.
• Worked closely with school administration and transportation to maintain smooth operations.
• Ensured proper bus equipment functionality through regular checks of lights, signals, mirrors, brakes, tires, and other essential components.
• Adapted quickly to unexpected situations such as road closures or detours while maintaining composure under pressure to ensure timely arrivals at destinations.
• Maintained GA driver's license to enable legal operation of school buses for student transport, field trips, and other purposes.