Summary
Overview
Work History
Education
Skills
Timeline
Generic

Meagan Amaya

Shreveport,Louisiana

Summary

Dynamic account manager with expertise in client relations and customer satisfaction, honed at PioneerRx Pharmacy Software. Proven track record in enhancing client loyalty and delivering software solutions on time. Skilled in CRM and teamwork, consistently exceeding expectations through strategic relationship building and effective communication. Recognized for improving client satisfaction by providing honest communication and building positive relationships with clients.

Overview

16
16
years of professional experience

Work History

Account Manager

PioneerRx Pharmacy Software
Shreveport, LA
07.2016 - 07.2026
  • Built positive relationships with clients to support satisfaction and loyalty.
  • Assisted with project schedules to promote timely delivery of software solutions.
  • Worked alongside diverse teams to address and fulfill client requirements.
  • Facilitated training sessions for clients on new software functionalities and enhancements.
  • Enhanced client satisfaction through strong relationship building and prompt response to needs.

Certified Pharmacy Technician

Walgreen's Pharmacy
Shreveport, LA
08.2012 - 06.2016
  • Processed prescription orders accurately and efficiently, ensuring compliance with regulatory standards.
  • Assisted pharmacists in medication dispensing and patient consultations, enhancing customer service experience.
  • Managed inventory levels, conducting regular audits to maintain optimal stock and reduce waste.
  • Trained new pharmacy technicians on operational procedures and best practices for medication handling.
  • Trained new pharmacy technicians on proper procedures and best practices, ensuring consistent quality of service.

Merchandise Associate

Gap Kids
Shreveport, LA
09.2010 - 10.2011
  • Managed inventory levels to ensure optimal stock availability in-store.
  • Organized merchandise displays to enhance customer engagement and shopping experience
  • Transported merchandise to sales floor and restocked shelves, racks and bins.
  • Increased customer satisfaction by providing exceptional service and maintaining a clean, organized sales floor.

Education

Certified Pharmacy Technician -

Ayer’s Career College
Shreveport, LA

Skills

Account management

Customer service

Teamwork and collaboration

Client relations

Client relationship management

Customer satisfaction

Account oversight

Documentation and reporting

Customer relationship management (CRM)

Account servicing

Customer needs assessment

Report writing

Timeline

Account Manager

PioneerRx Pharmacy Software
07.2016 - 07.2026

Certified Pharmacy Technician

Walgreen's Pharmacy
08.2012 - 06.2016

Merchandise Associate

Gap Kids
09.2010 - 10.2011

Certified Pharmacy Technician -

Ayer’s Career College
Meagan Amaya