Meagan Elseady
Peoria,IL
Summary
Professional office support specialist with extensive experience in administrative functions and office management. Known for reliability and adapting to dynamic work environments. Excellent organizational abilities and collaborative mindset ensure seamless team operations and goal achievement.
Experienced with coordinating administrative tasks and maintaining organized office environments. Utilizes strong organizational skills to enhance office efficiency and support team operations. Track record of effective communication and multitasking to meet diverse administrative needs.
Overview
11
11
years of professional experience
Work History
Medical Office Assistant
OFS
12.2023 - 02.2024
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Updated patient information and insurance details for accurate electronic medical records.
- Used EPIC to schedule appointments for doctor visits and procedures.
Administrative Assistant
Kenda Tire
01.2022 - 03.2024
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
Office Manager's Assistant
Wellspan Health- York Hospital
01.2022 - 12.2023
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Managed filing system, entered data and completed other clerical tasks.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Assisted coworkers and staff members with special tasks on daily basis.
Office Coordinator
Advanced Women's Health
02.2017 - 01.2022
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Provided administrative support to staff members, assisting with daily tasks as needed to promote productivity across the organization.
- Tracked records, filed documents, and maintained communication between clients to manage office activities.
- Served as a point of contact for clients visiting the office, providing exceptional customer service that led to increased client retention rates.
Data Entry Clerk
Dermatology Associates
03.2013 - 02.2017
- Completed data entry tasks with accuracy and efficiency.
- Followed established procedures to enter and process data correctly.
- Organized, sorted, and checked input data against original documents.
- Scanned documents and saved in database to keep records of essential organizational information.
Education
Business Administration
Pennsylvania State University
York, PAHigh School Diploma -
Penn Foster Career School
Scranton, PA05-2019
Skills
- Leadership
- Microsoft Office
- Customer Success
- Microsoft Word
- Data Entry
- Customer Service
- Microsoft Excel
- Customer and client relations
- Filing
- Scheduling
- Database entry
- Scheduling and calendar management
- Excel spreadsheets
- Recordkeeping
- Data organization
- Microsoft PowerPoint
- Meeting planning
- Bookkeeping
- Employee timesheet processing
- Quickbooks
- Schedule & calendar planning
- Mail handling
- Administrative support specialist
Timeline
Medical Office Assistant
OFS
12.2023 - 02.2024
Administrative Assistant
Kenda Tire
01.2022 - 03.2024
Office Manager's Assistant
Wellspan Health- York Hospital
01.2022 - 12.2023
Office Coordinator
Advanced Women's Health
02.2017 - 01.2022
Data Entry Clerk
Dermatology Associates
03.2013 - 02.2017
Business Administration
Pennsylvania State University
High School Diploma -
Penn Foster Career School
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