Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
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Meagan  Hafner

Meagan Hafner

Calhoun,GA

Summary

Dynamic Customer Service Representative with a proven track record at Hafner Specialties LLC, adept at resolving conflicts and enhancing customer loyalty through active listening and critical thinking. Skilled in data entry and relationship building, I excel in high-pressure environments, ensuring customer satisfaction and fostering repeat business.

Overview

5
5
years of professional experience

Work History

Customer Service Representative

Hafner Specialties Llc
Calhoun, GA
01.2020 - Current
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Responded to customer requests for products, services, and company information.

Education

Associate Healthcare Science - Sonography

Georgia Northwestern Technical College
Rome, GA

Skills

  • Customer service
  • Active listening
  • Critical thinking
  • Data entry
  • Relationship building

Additional Information

I am applying to this position because I would like to gain experience, improve my skills and overall knowledge. This opportunity would be a great way to get my foot in the door and learn more about the dental field. I am ready to build skills in doing something new in my career.

Timeline

Customer Service Representative

Hafner Specialties Llc
01.2020 - Current

Associate Healthcare Science - Sonography

Georgia Northwestern Technical College