Meagan Hall
Greenup,KY
Summary
Dynamic culinary professional with a strong background in customer service and food preparation at Papa John's Pizza. Proven ability to enhance customer satisfaction through effective team collaboration and meticulous attention to food safety. Skilled in multitasking and operations management, consistently delivering high-quality dishes during peak hours. I'm very reliable and can do my job at a fast pace. I'm a hard and dedicated worker!
Overview
10
10
years of professional experience
Work History
Cook
Clarks Pump N Shop
Greenup, KY
05.2025 - Current
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
- Prepared food items in compliance with recipes and portioning control guidelines.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.
- Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Enhanced customer satisfaction by consistently delivering high-quality, visually appealing dishes.
- Maintained well-stocked stations with supplies and spices for maximum productivity.
- Took food orders from cashiers and cooked items quickly to complete order items together and serve hot.
Manager
Papa John's Pizza
Grayson, KY
11.2024 - 05.2025
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Maximized performance by monitoring daily activities and mentoring team members.
- Cross-trained existing employees to maximize team agility and performance.
- Controlled costs to keep business operating within budget and increase profits.
- Improved safety procedures to create safe working conditions for workers.
- Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth.
- Mentored junior team members for career advancement, fostering a pipeline of future leaders within the organization.
- Improved customer satisfaction scores by overhauling customer service protocols and training staff in customer engagement techniques.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
Maide
Crystal Clean Maide Services
Portsmouth, OH
03.2015 - 04.2021
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
- Prepared food items in compliance with recipes and portioning control guidelines.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.
- Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Enhanced customer satisfaction by consistently delivering high-quality, visually appealing dishes.
- Maintained well-stocked stations with supplies and spices for maximum productivity.
- Took food orders from cashiers and cooked items quickly to complete order items together and serve hot.
Asst. GM
Papa John's Pizza
Moore, Ok
04.2021 - 09.2023
- Maintained accurate records of all transactions including revenue generation activities such as cash handling and credit card processing.
- Increased overall guest satisfaction by implementing efficient operational strategies and enhancing customer service experiences.
- Fostered a positive work environment by promoting teamwork, collaboration, and open communication among employees.
- Enhanced employee retention rates through proactive engagement efforts such as recognition programs and career advancement opportunities.
- Analyzed sales data to identify trends, evaluate business performance, and make informed decisions regarding future initiatives.
- Established strong relationships with vendors negotiating contracts beneficial terms leading reduced operational expenses.
- Provided support during staff shortages by stepping in to fill various roles as needed within the establishment.
- Oversaw daily restaurant operations to ensure consistent compliance with safety regulations, health codes, and company policies.
- Conducted regular inspections of facilities ensuring cleanliness and proper maintenance were always maintained at optimal levels.
- Addressed customer complaints promptly by providing appropriate resolutions that upheld the company''s reputation for excellent service standards.
- Managed inventory control processes to optimize stock levels, reduce waste, and maintain product quality.
- Handled cash accurately and prepared deposits.
- Resolved problems promptly to elevate customer approval.
- Motivated, trained, and disciplined employees to maximize performance.
- Interacted well with customers to build connections and nurture relationships.
- Assisted in recruiting, hiring and training of team members.
- Trained and guided team members to maintain high productivity and performance metrics.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Reported issues to higher management with great detail.
Education
General -
South Webster High School
South Webster, OHSkills
- Customer service
- Cooking
- Cleaning and organization
- Food handling
- Food preparation
- Kitchen organization
- Multitasking and organization
- Strong attention to safe food handling procedures
- Cooking techniques
- Sanitation
- Supply restocking
- Surface cleaning
- Hospitality and service industry background
- New hire training
- Operations management
- Time management
- Attention to detail
- Team collaboration
- Labor management
- Health and safety compliance
- Positive and professional
Timeline
Cook
Clarks Pump N Shop
05.2025 - Current
Manager
Papa John's Pizza
11.2024 - 05.2025
Asst. GM
Papa John's Pizza
04.2021 - 09.2023
Maide
Crystal Clean Maide Services
03.2015 - 04.2021
General -
South Webster High School