Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Meagan Hunter

Tarpon Springs,FL

Summary

Extensive background in customer service management. Creative, personable, detail-oriented, and highly proficient in working in the most demanding environments and with discerning clientele. Flexible and willing to accept added responsibilities to meet department goals. Commitment to service excellence, customer communication, business development, and company growth.

Overview

7
7
years of professional experience

Work History

Customer Service Representative

Johnson Controls
Tampa, Florida
04.2024 - Current
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Developed strong customer relationships to encourage repeat business.
  • Resolved customer complaints promptly and efficiently.
  • Collected deposits or payments and arranged for billing.
  • Updated databases with new and modified customer data.

Service Agent

Pueblo Mechanical
Phoenix, Arizona
04.2018 - 03.2024
  • Provided customer support through phone and email communications.
  • Assisted technicians with scheduling and dispatching service calls.
  • Coordinated with vendors to order necessary parts and supplies.
  • Trained new staff on company policies and customer service protocols.
  • Managed inventory levels to ensure timely availability of essential tools and materials.
  • Greeted customers and provided assistance with their inquiries.
  • Ensured compliance with safety regulations in the workplace.
  • Demonstrated excellent communication skills both verbally and written.
  • Handled difficult situations involving dissatisfied customers calmly and efficiently.

Education

Some College (No Degree) - General Studies

College of Lake County
Grayslake, IL

Skills

  • Customer relationship management
  • Account management
  • Computer proficiency
  • Microsoft PowerPoint
  • Complaint resolution
  • Service scheduling
  • Time management
  • Problem solving
  • Microsoft Excel

Accomplishments

  • Dale Carnegie Leadership Course
  • OSHA 10 Hour General Industry by Click Safety
  • American Heart Association CPR AED & First Aid Certified

Timeline

Customer Service Representative

Johnson Controls
04.2024 - Current

Service Agent

Pueblo Mechanical
04.2018 - 03.2024

Some College (No Degree) - General Studies

College of Lake County

Similar Profiles

  • Dylan Campfield

    Dylan CampfieldDylan Campfield

    Systems Controls Technician II at JOHNSON CONTROLS INC, Johnson ControlsSystems Controls Technician II at JOHNSON CONTROLS INC, Johnson Controls

  • Noah Mills

    Noah MillsNoah Mills

    Machine Operator at JOHNSON CONTROLS INC, Johnson ControlsMachine Operator at JOHNSON CONTROLS INC, Johnson Controls

  • Cheryl Danner

    Cheryl DannerCheryl Danner

    Customer Care Representative at JOHNSON CONTROLS INC, Johnson ControlsCustomer Care Representative at JOHNSON CONTROLS INC, Johnson Controls

  • ISIDRO (SID) RIOS III

    ISIDRO (SID) RIOS IIIISIDRO (SID) RIOS III

    AE/ Application Specialists at JOHNSON CONTROLS INC, Johnson ControlsAE/ Application Specialists at JOHNSON CONTROLS INC, Johnson Controls

  • David R. Clay

    David R. ClayDavid R. Clay

    Cockpit Lead / Senior Designer at Jormac AerospaceCockpit Lead / Senior Designer at Jormac Aerospace

CREATE PROFILE