Meagan Johnson
Montevideo,MN
Summary
Dynamic business owner with 18 years of experience in in-home daycare, excelling in customer relations and performance improvement. Successfully enhanced client satisfaction through innovative service offerings and strategic marketing initiatives. Proven ability in operations management and team leadership, fostering strong relationships and driving growth in a competitive market.
Overview
18
18
years of professional experience
Work History
Business Owner
Self Employed Services
02.2007 - Current
- I have been an in home daycare provider for 18 years.
- Established strong customer relationships with my families through excellent communication and attentive service.
- Developed a high-performing program through, training, and performance management.
- Increased client satisfaction by implementing innovative learning and communication
- Conducted market research to inform product development decisions and identify potential growth areas.
- Boosted online presence by leading targeted digital advertising efforts.
- Increased customer satisfaction with personalized service offerings, addressing specific needs and preferences.
Education
Associates - Medical Transcription
Rasmussen University
St. Cloud2010
Skills
- Customer service
- Customer relations
- Attention to detail
- Driven and determined
- Entrepreneurial personality
- Relationship building
- Work Planning and Prioritization
- Business planning
- Team collaboration and leadership
- Performance improvement
- Project management
- Business administration
- Purchasing and planning
- Strategic Decision-making
- Issue resolution
- Budget control
- Operations management
- Social media marketing
- Bookkeeping
- Cost control and budgeting
- Quality assurance
- Financial management
- Accounting management
- Negotiation and persuasion
- Strategic planning
- Start-up operations
- Decision-making
- Team leadership
- Scheduling
Timeline
Business Owner
Self Employed Services
02.2007 - Current
Associates - Medical Transcription
Rasmussen University
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