Summary
Overview
Work History
Education
Skills
Volunteer work
Timeline
Generic

Meagan Verdejo

Houston,PA

Summary

Seeking a position within an inventive company that shares the same passion for connection of people through creativity, teamwork, and art. Holds a background in leadership, creativity, and organizational skills.

Overview

8
8
years of professional experience

Work History

Barista

Starbucks Coffee Company
10.2023 - Current
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Controlled line and crowd with quick, efficient service.
  • Maintained regular and consistent attendance and punctuality.
  • Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
  • Recommended products based on solid understanding of individual customer needs and preferences.
  • Trained new team members with positive reinforcement and respectful, encouraging coaching.

General Manager

LUCE Coffee Roasters
08.2023 - 10.2023
    • Developed and implemented strategies to increase sales and profitability.
    • Developed and maintained relationships with customers and suppliers through account development.
    • Formulated policies and procedures to streamline operations.
    • Provided thoughtful guidance to personnel in navigating and resolving snags in productivity.
    • Trained new employees on proper protocols and customer service standards.
    • Interacted well with customers to build connections and nurture relationships.
    • Assisted in recruiting, hiring and training of team members.
    • Trained and guided team members to maintain high productivity and performance metrics.
    • Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
    • Mitigated business risks by working closely with staff members and assessing performance.

Shift Supervisor

Starbucks Coffee Company
07.2022 - 08.2023
  • Resolved customer questions and concerns.
  • Conducted routine inspections.
  • Produced bi-weekly shift summary reports for Store Manager to review and consult over progress of team.
  • Trained employees and delegated daily tasks and responsibilities.
  • Settled conflicts between employees

Store Manager

Starbucks Coffee Company
02.2021 - 07.2022
  • Maximized sales through customer service.
  • Lead in hiring and training team members.
  • Launched staff engagement, gender diversity and cultural programs.
  • Built Schedules weekly for 30 plus employees.
  • Organized data to forecast performance trends.
  • Work closely with staff members and assessing performance.
  • Approved weekly payroll submissions for employees.
  • Forecasted customer levels to meet population accurately

Shift Supervisor

Starbucks Coffee Company
03.2019 - 02.2021
  • Generated friendly atmosphere.
  • Addressed customer concerns via communication and problem-solving skills to resolve issues.
  • Recorded accurate inventory counts to meet customer demands and sustain operations.
  • Accurately completed end-of-day financial tasks of cash handling daily.
  • Managed inventory and ordered supplies.
  • Trained new employees and delegated daily tasks and responsibilities.
  • Maintained clean and well-organized production areas.

Barista

Starbucks Coffee Company
08.2018 - 01.2019
  • Made and served brand-specific café beverages with focus on speed, quality and consistency.
  • Maintained cleanliness and sanitation of work area and dining room space.
  • Listened carefully to customer requests and created personalized beverages.

Spa Attendant

URBAN FLOAT
12.2017 - 08.2018
  • Recommended and sold spa packages and memberships based on client's preferences and needs.
  • Carried out regular walk throughs of entire spa to verify cleanliness, working facilities and adequate stock levels of guest amenities and linens.
  • Managed front desk by answering phones, scheduling appointments and greeting guests.

SALES LEAD

Soma
07.2016 - 12.2017
  • Increased sales and customer satisfaction through personalized service.
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.
  • Monitored sales team performance and provided constructive feedback.
  • Processed and stocked merchandise in accordance with store standards.
  • Entered and maintained customer information through company database.
  • Trained, coached, and mentored new sales associates for maximum performance.
  • Produced, set up and designed displays throughout the store.

GENERAL CLERK

Houston ISD, Hogg Middle School
10.2015 - 06.2016


  • Kept record of office supplies along with overall inventory within the school.
  • Communicated with visitors to ensure they enjoyed their experience.
  • Assisted staff with office supplies requests.
  • verified receipts with orders and reconciled charges to facilitate supply inventory.

Education

Associate of Arts - Film And Video Production

Houston Community College
Houston, TX
05.2026

High School Diploma -

Heights High School
Houston, TX
05.2015

Skills

  • Leadership and Team Building
  • Training and Development
  • Project Planning
  • Community Outreach
  • Problem Solving
  • Adaptability

Volunteer work

  • Korean American Society of Houston - Planning Committee member | Currently active
  • Carry The Load | Veterans Memorial Cemetery | 2019-currently active Houston, TX
  • Houston Food Bank | 2018-currently active Houston, TX
  • Starbucks PRIDE Network | 2019-currently active Houston, TX
  • SubKulture Entertainment | Team Lead Promotions | 2016-2017 Houston, TX

Timeline

Barista

Starbucks Coffee Company
10.2023 - Current

General Manager

LUCE Coffee Roasters
08.2023 - 10.2023

Shift Supervisor

Starbucks Coffee Company
07.2022 - 08.2023

Store Manager

Starbucks Coffee Company
02.2021 - 07.2022

Shift Supervisor

Starbucks Coffee Company
03.2019 - 02.2021

Barista

Starbucks Coffee Company
08.2018 - 01.2019

Spa Attendant

URBAN FLOAT
12.2017 - 08.2018

SALES LEAD

Soma
07.2016 - 12.2017

GENERAL CLERK

Houston ISD, Hogg Middle School
10.2015 - 06.2016

Associate of Arts - Film And Video Production

Houston Community College

High School Diploma -

Heights High School

Similar Profiles

CREATE PROFILE
Meagan Verdejo