MEAGAN WATSON
CARROLLTON,US
Summary
Dedicated Leave Specialist with expertise in FMLA administration and medical terminology. Proven track record of accurately evaluating and managing employee leave requests. Skilled in effective communication and maintaining detailed records. Strong attention to detail and commitment to providing exceptional customer service.
Overview
13
13
years of professional experience
Work History
Leave Specialist
Unum Insurance
04.2022 - Current
- Communicate case updates and resolve queries with HR and management effectively.
- Evaluate and process FMLA requests, maintaining accurate records and documentation.
- Monitor return-to-work processes, ensuring necessary accommodations are provided.
- Facilitated FMLA eligibility determinations, ensuring compliance and enhancing employee trust in HR processes.
- Streamlined FMLA request evaluations, improving processing speed and accuracy, leading to noticeable gains in employee satisfaction.
- Collaborated with medical providers to verify eligibility for disability leaves, ensuring compliance and reducing processing errors.
- Maintained meticulous records of FMLA requests and updates, supporting accurate reporting and adherence to company policies.
- Remote
Administrative Assistant
Blickle USA
08.2012 - 04.2022
- Streamlined filing systems, enhancing access and efficiency for confidential records.
- Processed and updated policies, ensuring compliance and accuracy.
- Managed over 50 daily customer calls, fostering loyalty and resolving issues.
- Scheduled meetings and appointments, optimizing team productivity.
- Drafted legal documents, minimizing liability through precise clause application.
Education
Associates in Business - undefined
University of West Georgia
Carrollton, GA05.2022
High School Diploma - undefined
Etowah High School
Woodstock, GA05.2012
Skills
- Medical Terminology
- FMLA
- Leave Administration
- Benefits Coordination
- Claims Processing
- Microsoft Office
- Compliance
- Customer Service
- Problem Solving
- Time Management
- Communication
- Documentation
- Leave administration expertise
- FMLA expertise
- ADA compliance
- Workers' compensation
Timeline
Leave Specialist
Unum Insurance
04.2022 - Current
Administrative Assistant
Blickle USA
08.2012 - 04.2022
Associates in Business - undefined
University of West Georgia
High School Diploma - undefined
Etowah High School