MEAGEN LAMB
Charleston,SC
Summary
Goal-driven Assistant Store Manager with 15 year record of accomplishment in exceeding revenue and profit goals while controlling inventory shrinkage and loss percentages. Experienced in monitoring inventory levels, overseeing merchandising and coordinating stock rotation to minimize obsolescence. Enthusiastic, industrious and diligent management paired with skill and fortitude to thrive in dynamic, customer-centric work settings.
Overview
4
4
years of professional experience
Work History
Assistant Store Manager
Lowe's Home Improvement
Goose Creek, SC
04.2022 - Current
- Answered customer questions and addressed problems and complaints in person and via phone.
- Completed frequent walk-throughs and directed team members to correct issues impacting store appearance or professionalism.
- Assisted in continuous development of effective store associates to achieve desired sales and results.
- Reviewed financial statements and sales or activity reports to measure productivity or goal achievement.
Assistant Store Manager
Lowe's Home Improvement
North Myrtle Beach, SC
10.2021 - 04.2022
- Recommend, select, and help locate or obtain merchandise based on customer needs and desires
- Review inventory report and sales planners and create report for management regarding needs for department and customers
- Reach out to vendors and representatives, to discover new products and features to better suit customer needs.
- Appraised inventory levels on frequent basis, ordering new merchandise to keep quantities well-stocked.
- Completed thorough opening, closing and shift change functions to maintain operational standards each day.
Department Manager
Lowe's Home Improvement
Wilmington , NC
02.2021 - 10.2021
- Perform sales floor work, such as helping customers and assisting associates
- Filling empty product locations or taking inventory
- Monitor and review vital paperwork procedures and systems to prevent error-related shortages
- Perform schedule duties, dealing with understaffing, handling disputes, firing employees, and disciplinary actions.
- Established strong client relationships to drive business development.
- Addressed inquiries from clients and department team members.
Education
High School Diploma -
Lakes High School
06.2005
Skills
- Business Development
- Records maintenance
- Issue resolution
- Customer relations
- Workforce Management
- Sales strategies
- Merchandising
- Policy/program development
- Employee development
- Cross-functional team management
Timeline
Assistant Store Manager
Lowe's Home Improvement
04.2022 - Current
Assistant Store Manager
Lowe's Home Improvement
10.2021 - 04.2022
Department Manager
Lowe's Home Improvement
02.2021 - 10.2021
High School Diploma -
Lakes High School