Summary
Overview
Work History
Education
Skills
Timeline
Generic

Meaghan Pollard

Oklahoma City

Summary

Reliable and hardworking retail associate with 7 years of hands-on experience managing daily operations at The UPS Store. Skilled in customer service, shipping logistics, print services, and team support. Trusted keyholder with a strong track record of opening and closing the store, training new staff, and maintaining a clean, organized workspace. Currently pursuing an associate degree at Oklahoma City Community College, with a focus on expanding professional skills and career opportunities. Known for multitasking in fast-paced environments, resolving customer concerns with professionalism, and contributing to a positive team culture.

Overview

6
6
years of professional experience

Work History

UPS Store Associate / Keyholder

The UPS Store
07.2019 - 09.2025
  • Opened and closed the store independently as a trusted keyholder
  • Provided expert support in shipping, receiving, packing, and tracking packages
  • Operated printing services including flyers, business cards, and custom orders
  • Handled point-of-sale transactions, cash reconciliation, and daily reporting
  • Delivered high-quality customer service, resolving issues with professionalism and care
  • Assisted with mailbox rentals, notary services, and document handling
  • Trained new employees and ensured smooth onboarding and procedural compliance
  • Maintained inventory, restocked supplies, and ensured store cleanliness
  • Used printers, scanners, and UPS systems to process orders efficiently
  • Took initiative to improve workflow, customer satisfaction, and team coordination

Education

Associate Degree Program -

Oklahoma City Community College (OCCC)
Oklahoma City, OK

Skills

  • Customer Service Excellence
  • Shipping, Packing & Receiving
  • Print & Document Services
  • Cash Handling & POS Systems
  • Store Opening/Closing Procedures
  • Inventory Management
  • Staff Training & Team Support
  • Problem Solving & Conflict Resolution
  • Multitasking in High-Traffic Environments
  • Attention to Detail & Time Management
  • Computer Skills (Microsoft Office, POS software, printing/scanning systems)
  • Typing Speed: 50 words per minute
  • Dependable and punctual
  • Fast learner and adaptable
  • Friendly and professional communication
  • Team-oriented mindset
  • Attention to detail focus
  • Customer assistance
  • Customer service

Timeline

UPS Store Associate / Keyholder

The UPS Store
07.2019 - 09.2025

Associate Degree Program -

Oklahoma City Community College (OCCC)

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