Skilled medical receptionist with extensive experience in managing patient records and appointment scheduling. Known for exceptional communication and organizational skills, contributing to seamless patient experiences and efficient office operations.
Overview
29
29
years of professional experience
Work History
Bookkeeper
Hamlet's Auto
Traverse City, Michigan
01.2016 - Current
Maintained accurate financial records for all transactions and expenses.
Performed basic accounting, payroll and bookkeeping services to manage business operations.
Entered deposits, credit card charges and sales entries to facilitate cash management.
Receptionist
Cedar Run Eye Center
Traverse City, Michigan
01.2012 - 01.2013
Managed appointment scheduling and maintained accurate patient records efficiently.
Processed insurance information and verified coverage for each patient visit.
Medical Receptionist
Teter Orthotics and Prosthetics
Traverse City, Michigan
01.2001 - 01.2012
Answered multi-line phones, directing calls to appropriate staff members.
Called patients to confirm scheduled appointments and obtain additional details.
Verified insurance coverage for appointments and collected co-payments as required.
Prepared charts for new patients, ensuring all necessary forms were completed correctly.
Carried out daily tasks by professionally communicating with technicians and other staff members.
Managed accounts receivable by tracking payments and following up on overdue accounts.
Assisted customers with billing inquiries, providing clear and concise information.
Receptionist
Dr. Mark Saunders
Traverse City, Michigan
01.1997 - 01.1999
Managed appointment scheduling and maintained accurate patient records efficiently.
Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
Performed data entry tasks into various computer systems accurately and promptly.