Measha Williams BSN, RN
NY
Summary
Compassionate and driven, newly graduated Registered Nurse with a solid foundation in patient care, assessments, and multi-system health management in high-acuity environments. Five years of experience in patient support and case management have honed skills in conducting comprehensive patient assessments, managing complex cases, and coordinating interdisciplinary care plans. Adaptability and focus dedicated to delivering safe, effective, and compassionate care. Committed to supporting patients in achieving optimal health outcomes through evidence-based practices, meticulous monitoring, and collaborative teamwork in medical-surgical settings.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Case Manager
Platinum Community Care
02.2023 - 06.2024
- Conducted comprehensive assessments to determine client strengths, needs, and goals, facilitating care plan development and connecting clients with appropriate services, including medical, behavioral, and community resources
- Provided direct support and crisis intervention, implementing de-escalation techniques to manage acute behavioral incidents, ensuring client safety and well-being
- Coordinated outreach efforts for at-risk populations, assisting clients in obtaining essential services and documentation (e.g., ID, marriage certificates, educational referrals)
- Maintained accurate and timely documentation of case progress and client interactions to support continuity of care
Behavioral Health Associate
Metropolitan Hospital
08.2016 - 12.2021
- Delivered one-on-one supervision and support for diverse patient populations, including those experiencing detox, adolescent mental health crises, suicidal ideation, and high-risk behaviors
- Executed crisis management protocols, utilizing verbal de-escalation and physical interventions when necessary to stabilize patient situations, minimizing harm and promoting a therapeutic environment
- Conducted routine patient observations (Q15 and Q30 checks) and promptly communicated changes to the nursing team, ensuring patient safety
- Assisted with daily patient care activities, enhancing patient satisfaction and promoting adherence to care plans
- Provided vital sign checks and assisted with restraint application when needed to support nursing and medical teams
Medical Records Clerk
Kingsbrook Jewish Medical Center
06.2015 - 07.2016
- Ensured compliance with HIPAA standards while managing and maintaining electronic and paper medical records for efficient retrieval and storage
- Processed medical requests and organized patient health information, supporting accurate and accessible documentation for care teams
Education
Bachelor of Science - Nursing (Registered Nurse)
Mercy University
New York, NY08.2024
Bachelor of Science - Legal Assistant Studies
CUNY New York City College of Technology
New York, NY05.2016
Skills
- Crisis Intervention
- De-escalation Techniques
- Patient Assessment
- Care Planning
- Therapeutic Communication
- Patient Advocacy
- Epic
- Microsoft Office Suite
- Preventing and Managing Crisis Situations (PMCS)
- CPR Certified
Certification
- Registered Nurse, NY, 12/01/24 ( License Pending NYS)
- CPR Certified, American Red Cross, 10/01/20
- Preventing and Managing Crisis Situations (PMCS), Office of Mental Health Bureau of Education and Workforce Development, 02/01/21
Timeline
Case Manager
Platinum Community Care
02.2023 - 06.2024
Behavioral Health Associate
Metropolitan Hospital
08.2016 - 12.2021
Medical Records Clerk
Kingsbrook Jewish Medical Center
06.2015 - 07.2016
Bachelor of Science - Legal Assistant Studies
CUNY New York City College of Technology
- Registered Nurse, NY, 12/01/24 ( License Pending NYS)
- CPR Certified, American Red Cross, 10/01/20
- Preventing and Managing Crisis Situations (PMCS), Office of Mental Health Bureau of Education and Workforce Development, 02/01/21
Bachelor of Science - Nursing (Registered Nurse)
Mercy University
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