Mechelle Smith
Jackson,MS
Summary
Versatile professional with experience in clinic management, education, and nonprofit service. Strengths include team leadership, vendor negotiation, and process improvement. Proven ability to maintain standards, resolve issues, and support effective day-to-day operations.
Overview
25
25
years of professional experience
Work History
Wish Manager
Make A Wish - Mississippi
Ridgeland, Mississippi
03.2022 - Current
- Coordinate outreach with schools, hospitals, and local partners to establish collaborative support for wish initiatives.
- Support wish coordination for Mississippi children and families.
- Assist with fundraising event planning alongside donor and sponsor teams.
- Organize volunteer schedules and community support activities to enhance participation and engagement.
- Enforce customer service standards and resolved customer problems to uphold quality service.
- Coached, mentor and train team members in order to improve their job performance.
- Monitor budgets and expenditures to maintain quality standards while ensuring cost-effectiveness.
- Manage vendor relationships by negotiating contracts and ensuring timely delivery of goods and services.
Teacher
Jackson Academy
Jackson, MS
08.2018 - 05.2021
- Delivered Jackson Academy lessons aligned with curriculum standards.
- Assessed student progress using tests, quizzes, and observations.
- Adapted teaching strategies for student needs and classroom challenges.
Teacher
Jackson Preparatory School
Jackson, MS
08.2014 - 05.2015
- Delivered lessons at Jackson Preparatory School that met curriculum standards and engaged students.
- Monitored student progress through assessments and observations to inform instructional adjustments.
- Communicated regularly with parents to provide updates on student behavior and academic progress.
- Built and strengthened positive relationships with students, parents, and teaching staff.
Clinic Manager
Smith Dental Clinic
Kosciusko, Mississippi
04.2002 - 02.2014
- Managed daily operations at Smith Dental Clinic, coordinating the front office and clinical flow.
- Handled patient concerns, resolved service issues, and supported positive experiences.
- Trained reception and dental support staff on clinic policies and service standards.
- Maintained compliance records, HIPAA practices, and office procedures for dental operations.
Education
Bachelor of Science - Biology
University of Mississippi
University, MSSkills
- Nonprofit management
- Project management
- Donor relations
- Fundraising software
- Stakeholder management
- Community outreach
- Networking strategies
- Budget oversight
- Team leadership
- Coaching and mentoring
- Conflict resolution
- Negotiation
- Employee onboarding
Affiliations
- Junior Auxiliary Kosciusko
Timeline
Wish Manager
Make A Wish - Mississippi
03.2022 - Current
Teacher
Jackson Academy
08.2018 - 05.2021
Teacher
Jackson Preparatory School
08.2014 - 05.2015
Clinic Manager
Smith Dental Clinic
04.2002 - 02.2014
Bachelor of Science - Biology
University of Mississippi