Medard Irakoze
Raleigh,NC
Summary
Adept Head Cook with a proven track record at Wings And Turkey BBQ, enhancing kitchen efficiency by overhauling cooking processes. Skilled in meal preparation and kitchen equipment maintenance, I excel in verbal communication, training staff, and elevating food quality standards. Achieved consistent customer satisfaction through meticulous attention to detail and teamwork.
Overview
18
18
years of professional experience
Work History
Head Cook
Wings And Turkey BBQ
Raleigh, NC
02.2021 - 06.2023
- Placed orders to restock items before supplies ran out.
- Maintained high standards of cleanliness and sanitation in the kitchen, meeting or exceeding health department requirements.
- Inspected freezer and refrigerator daily to check and maintain proper temperatures.
- Maintained high food quality standards by checking delivery contents to verify product quality and quantity.
- Trained kitchen staff to perform various preparation tasks under pressure.
- Monitored food preparation processes to maintain consistent taste, texture, and presentation of dishes.
- Enhanced kitchen efficiency by streamlining cooking processes and implementing time-saving techniques.
Cook
McDonald's
Raleigh, NC
06.2016 - 07.2018
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
- Took food orders from cashiers and cooked items quickly to complete order items together and serve hot.
- Communicated closely with servers to fully understand special orders for customers.
Cook
Stake N Shake
Raleigh, NC
02.2013 - 11.2015
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Took food orders from cashiers and cooked items quickly to complete order items together and serve hot.
- Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
- Enhanced customer satisfaction by consistently delivering high-quality, visually appealing dishes.
- Enhanced teamwork within the kitchen staff by fostering a collaborative environment focused on meeting high standards of quality and efficiency.
- Maintained food safety and sanitation standards.
- Managed opening and closing shift kitchen tasks.
Welder Helper
Baker Roofing
Raleigh, NC
03.2008 - 05.2010
- Fetched materials, equipment, and tools for welding professionals.
- Removed trash and excess materials to clean up work areas.
- Supported welders with precise measurements, cutting, and fitting of metal components for accurate assembly.
- Maintained equipment in good working order.
- Chipped off excess weld, slag, and spatter using hand tools.
- Kept positive attitude focused on learning new processes and techniques.
Line Cook
Taco Bell
Cary, NC
05.2006 - 10.2007
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Adapted quickly to new recipes and techniques, demonstrating versatility and eagerness to learn from colleagues.
- Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
Cashier
Papa Johns
Raleigh, NC
01.2005 - 03.2006
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Stocked, tagged and displayed merchandise as required.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Worked with floor team and managers to meet wide range of customer needs.
- Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.
Education
High School Diploma -
Merry E. Phillips
Raleigh05.2004
Skills
- Meal Preparation
- Food Storage
- Food Preparation
- Verbal and written communication
- Kitchen equipment operation and maintenance
- Baking and Pastry
Timeline
Head Cook
Wings And Turkey BBQ
02.2021 - 06.2023
Cook
McDonald's
06.2016 - 07.2018
Cook
Stake N Shake
02.2013 - 11.2015
Welder Helper
Baker Roofing
03.2008 - 05.2010
Line Cook
Taco Bell
05.2006 - 10.2007
Cashier
Papa Johns
01.2005 - 03.2006
High School Diploma -
Merry E. Phillips