Tyler Chancey
Hueytown
Summary
Results-driven professional with experience in Medicare sales and interaction with the day-to-day public. Known for strategic decision-making and proactive issue resolution, ensuring client/patient needs are met effectively, thus building long-lasting relationships inside the pharmacy and in the office.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Medicare Sales Agent
TWC Medicare Consultants
Hueytown, AL
05.2025 - Current
- Developed personalized Medicare plans based on client needs and preferences.
- Educated clients on Medicare options and enrollment processes to ensure informed decisions.
- Conducted thorough market analysis to identify competitive plans and pricing strategies.
- Utilized CRM tools to track client interactions, follow-ups, and progress toward enrollment goals efficiently.
- Enhanced customer retention rates by proactively addressing any issues or concerns regarding their Medicare plans.
- Built strong relationships with clients for long-term renewals by providing exceptional customer service and support.
Certified Pharmacy Technician
Rock Creek Pharmacy
Bessemer, AL
06.2023 - Current
- Curated and managed the medication-cycle packaging, monthly, for 25-30 patients since 06/2023.
- Processed and dispensed medications accurately following prescription orders.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Trained new pharmacy technicians on proper procedures and best practices, ensuring consistent quality of service.
- Consulted with insurance company representatives and medical providers to complete claims processing, resolve concerns, and reconcile payments.
- Managed opening and closing duties for pharmacy.
Pharmacy Technician
Rock Creek Pharmacy
Bessemer, AL
01.2018 - 08.2020
- Managed inventory levels to ensure timely medication availability.
- Assisted pharmacists in dispensing medications accurately.
- Conducted regular inventory audits to maintain compliance with regulations.
- Managed opening and closing duties for pharmacy.
- Trained new pharmacy technicians on operational procedures.
Education
Bachelor of Science - Biology
The University of Alabama
Tuscaloosa, AL12-2023
High School Diploma -
Hueytown High School
Hueytown, AL05-2019
Skills
- Goal oriented
- Attention to detail
- Driven and determined
- Relationship building
- Data analysis
- Work Planning and Prioritization
- Strategic Decision-making
- Issue resolution
- Verbal and written communication
- Teamwork and collaboration
Certification
- Licensed Alabama Medicare Consultant - May 2025 to current
- CPhT - Certified Pharmacy Technician - January 2024 to current
Timeline
Medicare Sales Agent
TWC Medicare Consultants
05.2025 - Current
Certified Pharmacy Technician
Rock Creek Pharmacy
06.2023 - Current
Pharmacy Technician
Rock Creek Pharmacy
01.2018 - 08.2020
Bachelor of Science - Biology
The University of Alabama
High School Diploma -
Hueytown High School