Medea Philde Woldine
Vero Beach
Summary
Professional with extensive experience in the food service industry, demonstrating strong skills in customer service and dining room management. Responded effectively to guest inquiries and complaints, ensuring a positive dining experience while maintaining high standards of cleanliness and sanitation. Proficient in taking accurate orders and delivering food promptly, contributing to operational efficiency and guest satisfaction. Assisted in training new staff members, fostering a collaborative team environment focused on quality service delivery.
Overview
2
2
years of professional experience
Work History
Server
Heron Point
Vero Beach
07.2024 - Current
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Stayed informed about daily specials, new menu items, promotions.
- Monitored dining room for cleanliness and proper set-up at all times.
- Took orders from customers accurately and in a timely manner.
- Handled money transactions accurately while following company procedures for handling cash payments.
- Provided excellent customer service to ensure satisfaction.
- Assisted in training new servers.
- Upheld high standards of sanitation in accordance with health department regulations.
- Delivered food orders promptly and courteously.
- Greeted guests and provided menus.
- Checked food before serving it to customers.
- Ensured that each guest was served courteously, quickly, and efficiently.
Server
MorseLife
Vero Beach
02.2023 - 06.2023
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Stayed informed about daily specials, new menu items, promotions.
- Monitored dining room for cleanliness and proper set-up at all times.
Education
Bachelor of Science - Business Administration
Christian University Haiti
Haïti 01-2023
Skills
- Fine dinning experience
- Order accuracy
- Point of sale
- Menu knowledge
- Sanitation standards
- Customer service
- Time management
- Team collaboration
- Employee training
- Attention to detail
- Problem solving
- Dining room management
- Positive guest interactions
- Take-out service
- Service prioritization
- Food delivery
- Positive and professional
- Cleanliness standards
- Multitasking and organization
- Order delivery practices
- Professional appearance
- Table setting knowledge
- Buffet setup and takedown
- Point of sale (POS) system operations
- Dining area maintenance
- Quality control
- Team member support
- Strong work ethic
Timeline
Server
Heron Point
07.2024 - Current
Server
MorseLife
02.2023 - 06.2023
Bachelor of Science - Business Administration
Christian University Haiti