Detail-oriented accounting professional with a proven track record in managing office operations efficiently and accurately. Extensive expertise in financial management, budget analysis, and regulatory compliance ensures adherence to industry standards. Committed to fostering team collaboration and driving results while demonstrating reliability and adaptability in dynamic environments. Strong leadership, problem-solving, and communication skills contribute to a productive workplace culture and successful project outcomes.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Accounting/Office Manager
The Custom Home Company LLC
Bellevue, WA
08.2023 - Current
Managed daily accounting operations to ensure accurate financial reporting and compliance for 20+accounts.
Streamlined invoicing processes, reducing discrepancies and improving cash flow management.
Oversaw payroll functions, ensuring timely and accurate employee compensation.
Implemented budgeting practices that enhanced financial planning and resource allocation.
Collaborated with project managers to track expenses against budgets for custom home projects.
Optimized cash flow management by closely monitoring income and expenses, resulting in improved financial stability.
Maintained strict confidentiality of sensitive financial data, safeguarding company information and upholding professional ethics standards in all dealings.
Managed accounts payable and receivable, ensuring timely processing of invoices and payments.
Streamlined office operations for increased efficiency and productivity through process improvements.
Supervised payroll processing for all employees, ensuring accurate payment calculations and timely disbursement of funds.
Prepared accurate month-end closing entries to ensure timely financial reporting for executive review.
Leveraged advanced software tools to automate repetitive tasks, increasing team productivity and reducing manual errors.
Optimized organizational systems for payment collections, AP/AR, deposits, and recordkeeping.
Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
Organized and updated databases, records and other information resources.
Coordinated office events, seminars and meetings for staff and clients.
Created organized filing system to manage department documents.
Created reports, presentations and other materials for executive staff.
Administration Assistant
Washington Generators LLC
Kent, WA
12.2022 - 04.2023
Learned customer intake and service scheduling along with employee daily scheduling/routing, part/supply ordering, payment processing, customer follow ups, permit scheduling and processing, ERP system updating, intake. MS office word/excel use.
Managed scheduling and coordination of meetings for senior executives, ensuring efficient use of time and resources.
Developed and maintained filing systems, enhancing document retrieval and organizational efficiency across departments.
Streamlined office procedures, resulting in improved workflow and reduced administrative delays.
Trained new administrative staff on company protocols and software systems to ensure consistency in operations.
Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Increased customer satisfaction by providing timely and professional responses to inquiries via phone, email, or in-person visits.
Executed record filing system to improve document organization and management.
Managed filing system, entered data and completed other clerical tasks.
Assisted coworkers and staff members with special tasks on daily basis.
Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
Manager
Toms Sewer and Drain LLC
Seattle, WA
04.2014 - 06.2021
Implemented process improvements resulting in reduced operational inefficiencies.
Coordinated inventory management to maintain necessary supplies for seamless operations.
Accomplished multiple tasks within established timeframes.
Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
Maximized performance by monitoring daily activities and mentoring team members.
Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth.
Assisted in inventory management tasks such as stocking shelves, conducting inventory counts, and maintaining store appearance.
Oversaw inventory management systems to ensure adequate stock levels while minimizing excess inventory costs.
Manager
M&S Market
Seatac, WA
03.2012 - 08.2015
Learned to manage employee tasks and scheduling, unloading and organization of shipments and inventory, along with inventory check ups, ordering, and pricing, managed money for rent, paystubs, inventory. Also learned valuable customer service skills.
Oversaw daily operations to ensure timely and effective service delivery.
Managed scheduling and dispatching of technicians for optimal resource allocation.
Established safety protocols ensuring compliance with industry regulations and standards.
Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
Improved safety procedures to create safe working conditions for workers.
Managed monthly financial reporting processes, ensuring compliance with accounting standards.
Streamlined accounts payable and receivable workflows, enhancing transaction efficiency.
Oversaw budget preparation and variance analysis to align expenditures with strategic goals.
Reconciled accounts and reviewed expense data, net worth, and assets.
Handled day-to-day accounting processes to drive financial accuracy.
Education
BA - Medical Anthropology and Global Health, Slavic Languages and Literature
University of Washington
Seattle, WA
01-2020
HS Diploma - undefined
Highline High School
Burien, WA
01-2015
Skills
Bank reconciliation
Invoice processing
Accounting software proficiency
Cash flow management
Payment processing
Payroll administration
Vendor relationship management
Expense tracking
Bookkeeping
Organizational skills
Clear oral/written communication
Customer service
Relationship building
Certification
CNA - Certified Nurse Assistant
Languages
English, Bosnian, Croatian, Serbian, Montenegrin
Timeline
Accounting/Office Manager
The Custom Home Company LLC
08.2023 - Current
Administration Assistant
Washington Generators LLC
12.2022 - 04.2023
Manager
Toms Sewer and Drain LLC
04.2014 - 06.2021
Manager
M&S Market
03.2012 - 08.2015
HS Diploma - undefined
Highline High School
BA - Medical Anthropology and Global Health, Slavic Languages and Literature