Medjyne Lubin
Fort Lauderdale,FL
Summary
Strategic and multidisciplinary professional with extensive experience across client services, safety coordination, insurance, real estate, finance, and administrative operations. Recognized for strong leadership, operational excellence, and the ability to manage complex responsibilities in fast-paced environments. Proven ability to lead cross-functional teams, promoting workplace safety, and implementing effective processes that ensure regulatory compliance and operational efficiency. Known for reliability, adaptability, and a collaborative leadership style that drives team performance, measurable results, and organizational growth.
Overview
28
28
years of professional experience
1
1
Certification
Work History
Administration Assistant
Académie Sapience University
01.2023 - 12.2023
- Lead student onboarding and enrollment operations; supported candidates through counseling and guidance to ensure smooth transitions. Coordinated academic schedules, maintained reliable records, and facilitated communication between students, faculty, and staff using Notion and digital dashboards.
Safety Officer / Technician
Orbital Solar Services
04.2021 - 10.2022
- Conducted daily safety inspections and audits across solar construction sites. Enforced safety protocols and OSHA compliance, especially for high-risk tasks (e.g., confined space, hot work). Issued PPE and trained teams in fall protection, lockout/tagout, and emergency response. Led incident investigations and developed proactive hazard prevention plans.
Safety Coordinator
Hard Work Construction LLC
06.2020 - 02.2021
- Scheduled and documented safety meetings, maintained OSHA records, and supported compliance audits. Assisted in incident investigations and root cause analysis. Delivered safety programs, led toolbox talks, and ensured consistent adherence to safety protocols.
Business Consultant
Me Prime Realty, LLC
01.2018 - 01.2020
- Developed business plans and advised on operational improvements. Provided guidance in marketing, IT, HR, and finance. Conducted interviews, competitive analysis, and executed strategic changes for startups and small businesses.
Catastrophe Claims Adjuster / Field Trainee
Universal Property & Casualty
01.2017 - 05.2019
- Managed catastrophe claims, conducted property inspections, and prepared cost estimates. Worked with adjusters and vendors to resolve claims while ensuring compliance and customer satisfaction. Identified potential fraud cases and improved client transparency.
Branch Manager
Chase Bank
01.2011 - 01.2017
- Oversaw branch operations and a team of 10+ staff managing over $1M in deposits. Led performance development, compliance adherence, and risk management. Promoted a strong service culture, trained staff, and maintained client relationships.
Personal Banker
Chase Bank
01.2009 - 01.2011
- Advised clients on financial products, facilitated account openings and loan services. Educated clients on mobile and online banking tools. Provided exceptional service and introduced clients to specialized financial experts.
Relationship Manager
Great Florida Bank
01.2005 - 01.2009
- Managed high-net-worth portfolios and conducted in-person and virtual client consultations. Provided financial solutions tailored to individual client needs. Ensured regulatory compliance and hosted financial literacy workshops.
Customer Service Representative
Tortug'Air
Port-au-prince
06.2003 - 09.2004
- Resolved customer inquiries through effective communication and problem-solving techniques.
- Managed ticketing system to streamline customer interactions and ensure timely follow-up.
- Performing clearance and verification of travel document.
- Monitoring ticket counter area to ensure in compliance with policies and safety procedures
- Developed strategies to enhance customer satisfaction by analyzing feedback trends.
- Refer customers to service agent when appropriate.
Administration Representative
West Indies Air
Port-au-prince
01.1996 - 02.1997
- Coordinated administrative tasks to enhance operational efficiency across departments.
- Managed customer inquiries, providing timely and accurate information regarding services.
- Developed and maintained filing systems, ensuring easy access to important documents.
- Assisted in preparing reports and presentations for senior management review.
- Responsible for all aspects of payroll.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Volunteered to help with special projects of varying degrees of complexity.
Education
MBA - Business Administration & Finance
Nova Southeastern University
Davie, FL01-2012
BS - Business Administration and Management
University of Phoenix
Plantation, FL01-2009
Associate of Arts - Real Estate
Gold Coast Schools
Plantation, FL01-2006
Skills
- Enrollment & Candidate Onboarding
- Real Estate Transactions & Negotiation
- Digital Tools & AI Project Experience
- Risk, Claims & Compliance Management
- Workplace Safety & OSHA Compliance
- Toolbox/talk and Safety Trainings
- Insurance Claims & Risk Assessment
- Coaching Support & Mentorship
- Client / Student / Customer Satisfaction & Retention
- Operational Efficiency & Process Optimization
- Multilingual Communication (English / French / Creole)
Certification
- International Life Coach Certification
- Certified Claims Adjuster (Florida 6-20 All Lines)
- Certified Claims Adjuster (Florida 6-20 All-Lines)
- Florida Real Estate License
- Financial Crime Compliance Practitioner (AML, CTF, KYC, PEP, Identity, Sanctions, Fraud)
- NFPA 70E Electrical Certification
- OSHA 10 & OSHA 30 Certified
- Protecting the Rights of the Child in Humanitarian Situations
- AI Consultant (in progress)
Timeline
Administration Assistant
Académie Sapience University
01.2023 - 12.2023
Safety Officer / Technician
Orbital Solar Services
04.2021 - 10.2022
Safety Coordinator
Hard Work Construction LLC
06.2020 - 02.2021
Business Consultant
Me Prime Realty, LLC
01.2018 - 01.2020
Catastrophe Claims Adjuster / Field Trainee
Universal Property & Casualty
01.2017 - 05.2019
Branch Manager
Chase Bank
01.2011 - 01.2017
Personal Banker
Chase Bank
01.2009 - 01.2011
Relationship Manager
Great Florida Bank
01.2005 - 01.2009
Customer Service Representative
Tortug'Air
06.2003 - 09.2004
Administration Representative
West Indies Air
01.1996 - 02.1997
BS - Business Administration and Management
University of Phoenix
Associate of Arts - Real Estate
Gold Coast Schools
MBA - Business Administration & Finance
Nova Southeastern University