Summary
Overview
Work History
Education
Skills
Languages
Activities
Certification
Timeline
Generic

Meekyle Siddiqui

Fairfax,VA

Summary

Dedicated Customer Service Representative with a proven record in high-pressure sales and account management environments. Recognized for exceptional communication and problem-solving skills, fostering strong relationships with a diverse clientele. Demonstrated ability to enhance operational efficiency while maintaining superior customer satisfaction through team collaboration and proactive issue resolution.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Service Advisor

Virginia Tire & Auto
Fairfax, VA
12.2024 - Current
  • Promoted available products and services to customers during service, account management and order calls.
  • Resolved customer complaints in an efficient and courteous manner.
  • Engaged in conversation with customers to understand needs, resolve issues and answer product questions.
  • Utilized job-related software to prepare change of address records and issue service discontinuance orders.
  • Managed incoming calls from potential customers looking for quotes or information about services provided at the dealership.
  • Used service skills and technical knowledge to ascertain issues and provide swift, successful resolutions.
  • Ensured that all customer inquiries were handled promptly and accurately.
  • Greeted customers and addressed their needs in a professional manner.
  • Kept records of customer interactions or transactions, thoroughly recording details of inquiries.
  • Developed strong relationships with customers by providing exceptional customer service.
  • Explained the features and benefits of products or services offered by the dealership to customers.

Business Owner

MZ Professional Detailing
Fairfax, VA
07.2022 - Current
  • Attention to Detail - Ensuring every aspect of the vehicle is thoroughly cleaned and polished
  • Time Management - Efficiently completing tasks within scheduled timeframes
  • Problem-Solving - Identifying and addressing tough stains, scratches, or vehicle-specific cleaning challenges
  • Customer Service - Addressing client needs, taking feedback, and maintaining positive interactions
  • Physical Stamina - Performing repetitive tasks and working on your feet for extended periods

Sales Assistant

BMW
Fairfax, VA
05.2024 - 08.2024
  • Customer Service - Providing exceptional service to create a positive and memorable customer experience
  • Product Knowledge - Understanding BMW vehicles, features, and technologies to assist customers effectively
  • Communication Skills - Clearly conveying information about products and services in-person, over the phone, or via email
  • Sales Techniques - Using persuasive communication and upselling skills to encourage purchases
  • Active Listening - Understanding customer needs to recommend suitable vehicles or services

Stock Associate

MIchaels
Fairfax, VA
08.2022 - 03.2023
  • Issued supplies, materials and products to team members based on information from requisitions.
  • Stored and organized items in tool or supply rooms, allowing for easy retrieval.
  • Verified that all price tags were correct before stocking merchandise on display areas.
  • Readied merchandise for sales floor by marking items with identifying codes and accurate pricing.
  • Carried out duties within fast-paced retail environment, providing organized stocking methods and plans.

Education

Bachelor's Degree - Business with Finance Concentration

George Mason University
Fairfax, VA
05.2028

High School Degree -

Fairfax High School
Fairfax, VA
06.2024

Skills

  • Consistently Dependable
  • Proficient in Bilingual Communication
  • Empathetic Understanding
  • Effective Collaboration
  • Proficient in Organization
  • Effective Troubleshooting
  • Vehicle assessment
  • Preventive maintenance coordination
  • Excellent communication
  • Tech-Savvy
  • Sales expertise
  • Data processing
  • Records maintenance
  • Reporting and documentation
  • Repairs scheduling
  • Service scheduling

Languages

  • English
  • Hindi
  • Urdu

Activities

  • Middle Eastern Student Association, President, 2022, 2024
  • Varsity Indoor Track, 2021, 2022

Certification

  • Advanced Autotech 1
  • Advanced Autotech 2
  • Advanced Autotech 3

Timeline

Service Advisor

Virginia Tire & Auto
12.2024 - Current

Sales Assistant

BMW
05.2024 - 08.2024

Stock Associate

MIchaels
08.2022 - 03.2023

Business Owner

MZ Professional Detailing
07.2022 - Current

Bachelor's Degree - Business with Finance Concentration

George Mason University

High School Degree -

Fairfax High School

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Meekyle Siddiqui