Hi, I’m
Meena Pomasa
130 hilltop st
Connelly Springs,NC
Overview
13
years of professional experience
Work History
CVS Pharmacy
Shift Manager
10.2017 - 04.2024
Job overview
- Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
- Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
- Trained and mentored new employees to maximize team performance.
- Improved overall team performance by effectively delegating tasks and providing clear instructions.
- Collaborated with internal teams to streamline operations across materials handling, production, and shipping.
TJ Maxx Distribution Center
Foreman
09.2011 - 06.2014
Job overview
- Trained new employees to learn new systems, apply best practices and comply with protocols and regulations.
- Maintained a safe working environment through adherence to safety protocols and regular site inspections.
- Ensured timely completion of projects with effective time management and prioritization of tasks.
- Checked equipment to determine if maintenance was required.
Hollister.Co
Impact Team Member
07.2012 - 12.2012
Job overview
- Analyzed customer feedback and identified areas for improvement.
- Provided exemplary customer service, addressing concerns promptly and professionally for resolution.
- Assisted customers with product selection, ensuring satisfaction and fostering long-term relationships.
- Increased average transaction value by recommending products tailored to individual needs based on thorough understanding of customer preferences.
Education
Salon Professional Academy (the)Evansville, IN
11.2014
University Overview
Tecumseh High Lynnville, IN
Diploma
2011
University Overview
Skills
- Cash Handling
- Decision-Making
- Customer service focus
- Employee Training
- Handling Customer Complaints
- Opening and closing procedures
- Inventory Control
- Flexible Schedule
Languages
Thai
Native or Bilingual
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