Meenna Jenkins
Allina Health
Saint Paul,MN
Summary
Detail-oriented Medical Assistant skilled in clinical scheduling, patient intake, and team collaboration. Successfully trained new staff, optimized clinic workflows, and maintained high standards of patient care while ensuring adherence to safety protocols.
8
years of professional experience
Work History
Medical Assistant
2 Years 5 Months- Assisted in patient intake and medical history documentation to ensure accurate record-keeping.
- Tracked and assessed patient vitals, ensuring timely communication of changes to healthcare providers to facilitate immediate care.
- Trained new staff members on administrative processes and patient interaction best practices.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Optimized efficiency through effective utilization of Epic software.
- Ensured safety and cleanliness of clinical environment by strictly following infection control protocols and properly disposing of biohazardous waste.
- Streamlined clinic operations by supporting physicians in routine procedures and diagnostic tests.
Beauty Consultant
1 Year 7 Months- Executed product demonstrations and makeup applications to showcase features and benefits.
- Developed promotional displays to increase product visibility and drive sales in-store.
- Collaborated with management to implement seasonal marketing strategies, boosting customer engagement.
- Managed inventory levels, ensuring stock availability while minimizing waste and obsolescence.
- Delivered exceptional customer service, addressing client concerns and providing solutions to meet their unique needs.
- Conducted consultations to understand clients' desired look.
Lead Front Desk Receptionist
3 Years 9 Months- Managed appointment scheduling and optimized therapist utilization for improved client satisfaction.
- Trained and mentored new reception staff, fostering a collaborative team environment.
- Supervised front desk operations and ensured exceptional customer service quality.
- Resolved customer inquiries and complaints promptly, maintaining positive client relationships.
- Conducted regular audits of front desk processes, identifying opportunities for operational improvements.
- Trained new receptionists in company policies, software usage, and standard operating procedures to ensure consistency in service quality.
Education
High School Diploma
- 3.5 GPA
Medical Assisting - Health Care Administration
- 3.0 GPA
Esthetician Certification - Esthetician
Skills
Hands-on patient support
Monitoring of vital signs
Vital sign assessment
Individualized patient support
Patient scheduling
Sterilization techniques
Assisting procedures
CPR certification
Medical terminology proficiency
Effective team engagement
Knowledge of HIPAA standards
Timeline
Medical Assistant
Allina Health
03.2024 - Current
Beauty Consultant
Walgreens
07.2022 - 02.2024
Lead Front Desk Receptionist
Massage Envy
08.2018 - 05.2022
Herzing University
Medical Assisting from Health Care Administration
Avalon High School
High School Diploma
Saint Paul College
Esthetician Certification from Esthetician