Summary
Overview
Work History
Education
Skills
Affiliations
Certification
Professional Development
References
Timeline
Generic

Meesha Welch

Atlanta,GA

Summary

Seasoned Implementation Professional with extensive experience in leading end-to-end project deployments across diverse industries. Expertise in managing complex ERP, network, and software implementations, ensuring seamless integration and operational efficiency. Proven track record in identifying process gaps, optimizing workflows, and delivering projects on time and within budget. Adept at collaborating with cross-functional teams, driving stakeholder engagement, and leveraging data-driven insights to enhance system performance. Committed to continuous improvement and delivering high-impact solutions that align with business objectives.

Overview

17
17
years of professional experience
1
1
Certification

Work History

Regional Contract Manager

Lumen Technologies
Atlanta, GA
02.2023 - Current
  • Oversee contract interpretation and adherence across thirteen states, ensuring consistency and compliance
  • Act as a liaison between vendors and internal stakeholders, interpreting contract terms and resolving issues
  • Lead vendor performance management initiatives, implementing corrective actions to enhance service quality
  • Spearhead the design and administration of two SharePoint sites, improving communication and process guidance
  • Developed a project bid reporting system, providing enhanced visibility and data-driven insights.

Senior Procurement Analyst

Lumen Technologies
Atlanta, GA
05.2021 - 02.2023
  • Directed RFP negotiations across 19 contracts, achieving procurement savings of $28.35M
  • Designed and implemented continuous improvement processes in response to evolving market conditions
  • Conducted thorough supplier evaluations and negotiations, securing favorable terms and mitigating risks
  • Streamlined procurement processes, reducing lead times and enhancing operational efficiency
  • Established vendor performance tracking systems, enabling informed decision-making in supplier selection.

Engineering & Construction Coordinator

Lumen Technologies
Atlanta, GA
03.2020 - 05.2021
  • Led a team of 10 Network Implementation Program Managers, enhancing project delivery and cost management
  • Monitored project budgets and optimized resource allocation to ensure cost-effective delivery
  • Introduced a vendor invoicing program, improving claims processing and reducing escalations
  • Managed NJUNS databases, ensuring accurate tracking of joint-use assets and regulatory compliance
  • Coordinated next-to-go make-ready and pole transfers, optimizing shared infrastructure.

Network Implementation Project Manager

Level3 Communications, Inc
Atlanta, GA
05.2013 - 03.2020
  • Managed global network projects, including MPLS, Voice, Data, and Security implementations
  • Provided proactive customer management and technical guidance, enhancing service delivery
  • Analyzed performance metrics, generating insights to improve efficiency and product delivery
  • Acted as a Network Security Product Specialist, supporting DDoS, SDWAN, and other security solutions
  • Built and maintained strong client relationships, ensuring satisfaction and loyalty.

Customer Relationship Manager

Cbeyond Inc
Atlanta, GA
01.2008 - 05.2013
  • Led new hire training programs, creating materials to streamline the onboarding process
  • Managed project costs and resources effectively, consistently meeting key milestones
  • Focused on customer satisfaction, driving retention and loyalty through innovative strategies
  • Leveraged sales expertise to promote products, capitalize on upsell opportunities, and boost revenue
  • Resolved customer issues by identifying root causes and implementing effective solutions.

Education

Associate of Applied Science (AAS) -

Kaplan University
Chicago, IL
01.2006

Skills

  • Project Management
  • Contract Management
  • Procurement Management
  • Supplier/Vendor Management
  • ERP Implementation
  • Azure DevOps
  • Change Management
  • Process Improvement
  • Telecommunications
  • Network Management
  • Network Design
  • Network Planning
  • Network Security
  • DDoS Protection
  • SDWAN
  • Hybrid Connectivity
  • Construction
  • Engineering
  • OSP Construction
  • ISP Construction
  • COEI Construction
  • DC Plant Construction
  • Aerial Plant Construction
  • Joint-Use Best Practices
  • SAP
  • Ariba
  • Fireworks/Bidmaster
  • SharePoint
  • Smartsheet
  • Microsoft 365
  • Problem-solving abilities
  • Training and Development
  • Problem-Solving
  • Technical Proficiency
  • Attention to Detail
  • Adaptability

Affiliations

  • SOMOS
  • ABTP United
  • Women Empowered (WE)
  • Friends ERG

Certification

  • Cisco Certified Support Technician (CCST) Cybersecurity, 2017
  • Project Management Professional (PMP) Certification, Enrolled, Expected 2024

Professional Development

  • Dare to Lead | 2024
  • Advanced Data Analysis for Procurement Professionals, NLPA | 2023
  • Strategic Negotiations in Procurement, Percipio | 2022
  • Power Apps, Microsoft | 2022

References

Available upon request.

Timeline

Regional Contract Manager

Lumen Technologies
02.2023 - Current

Senior Procurement Analyst

Lumen Technologies
05.2021 - 02.2023

Engineering & Construction Coordinator

Lumen Technologies
03.2020 - 05.2021

Network Implementation Project Manager

Level3 Communications, Inc
05.2013 - 03.2020

Customer Relationship Manager

Cbeyond Inc
01.2008 - 05.2013

Associate of Applied Science (AAS) -

Kaplan University

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Meesha Welch