Meg Howell
Montevallo,AL
Overview
11
11
years of professional experience
Work History
Back of House Supervisor/Manager
Hello Hilo
Gainesville
04.2023 - 07.2024
- Maintained oversight of all aspects of food preparation; ordering, receiving, and organizing food supply; Trained new employees on proper standards of product as well as accurate execution; Ensured current employees uphold company standards of quality for taste and aesthetics; Lead the expo line to ensure prompt execution and food presentation of meal service to customers, both in-house, online, and drive-thru; Subject matter expert on all recipes, procedures, and standards according to corporate policy; Did SYSCO and produce orders accurately and efficiently; Enforced the adherence to health code standards (ServSafe Certified); Conducted interviews for Front of House and Back of House candidates
- Assisted the Learning & Development Team in the creation and editing of proper training and/or job aids for BOH team members
- Routinely provided pars for restaurant; attended, upon request, all food review meetings
- Routinely performed closing cash handling, store closing, supervising team members on proper closing procedures
- Customer interaction to ascertain satisfaction with visit
- I trained in Chicago for two weeks at the test kitchen with the creative chefs at CSSI, learning food preparation, flavor profiles, and the overall gold standard for the restaurant.
Chef/Cook
Len Foote Hike Inn
Dawsonville
02.2022 - 03.2023
- Provided exceptional service and welcoming hospitality to guests; Sets up and breaks down the kitchen, dish room and dining room; Prepares and serves meals at established times; Maintains kitchen and dining room cleanliness; Follows all safety and health codes when handling, preparing and storing food; Provides assistance for inventories and ordering of food and supplies on a weekly basis; Assists the Kitchen Manager in creating appropriate menus; Actively participates in recycling and composting programs
- Drafted and implemented a step-by-step Standard Operating Procedure Manual for current and future employees to reference when working in the kitchen.
Self-Employed
Dawsonville
08.2019 - 01.2022
Sales Professional
Burberry
Dawsonville
05.2018 - 07.2019
- Welcomed clients into store; developed a rapport to ascertain client’s needs, style, what they are shopping for, etc.; maintained high brand standards for replenishment and presentation; ring transactions accurately and efficiently while assuring a high capture rate for client’s profile information; kept client records up to date; sent personalized, hand-written notes to client via postal mail as a follow up to a recent purchase or visit.
Menswear Lead Sales Associate
Polo Ralph Lauren
Dawsonville
10.2013 - 12.2016
- Was a leader in the operation, implementation, and success of the new ordering system, From Our Home to Yours (FOHTY) by proficiently utilizing, training, and coaching associates on proper execution
- Greeted customers; established rapport with customers to ascertain needs and use product knowledge to recommend and sell merchandise; Trained new employees on policy, brand standards, and proper execution of The Ralph Lauren Experience; Participated in weekly markdowns and promotions; Performed inventory cycle count, ran report for replenishment to help keep ISOS numbers low; Worked at cash wrap proficiently; Product merchandising; Worked all departments (e.g
- Cash wrap, Women’s Dept., Selling Room, etc.) as needed.
Timeline
Back of House Supervisor/Manager
Hello Hilo
04.2023 - 07.2024
Chef/Cook
Len Foote Hike Inn
02.2022 - 03.2023
Self-Employed
08.2019 - 01.2022
Sales Professional
Burberry
05.2018 - 07.2019
Menswear Lead Sales Associate
Polo Ralph Lauren
10.2013 - 12.2016