Megan Knight
Summary
Operations and people-focused leader with extensive experience managing high-volume environments, developing teams, and driving operational standards. Proven success overseeing teams ranging from 20–150 individuals across multiple business environments, including restaurant operations, team development, and client-based leadership. Experienced in training, coaching, loss prevention, and maintaining brand standards. Currently with Starbucks, contributing to customer experience, operational consistency, and partner support in a fast-paced retail environment. Seeking to bring strong leadership, organizational, and people-development skills into a Store Development Manager role.
Overview
27
27
years of professional experience
4
4
years of post-secondary education
Work History
Barista
Starbucks Corporation
FL
01.2023 - Current
- Deliver high-quality customer service in a fast-paced, high-volume retail environment
- Coached partners on operational standards and customer experience to enhance service delivery
- Reinforced company policies to ensure operational consistency and support team performance
- Supported store operations during peak periods to uphold brand standards and customer satisfaction
Business Owner / Team Leader
Megs Health & Wealth
FL
01.2010 - Current
- Built and led a large-scale team and client-based business focused on coaching and development
- Managed and developed teams of 20–150 individuals, fostering skills and collaboration
- Oversaw 10–20 teams, providing leadership, mentorship, and ensuring accountability across all levels
- Developed systems that enhanced communication, supported team growth, improved retention, and ensured operational consistency
Teacher
Purpose Academy of Fine Arts
South Daytona
01.2022 - 08.2024
- Managed classroom environments to foster student development and learning engagement
- Maintained structured communication and accountability to enhance learning environments
- Developed lesson plans that encouraged creative expression and active participation among students.
Teacher
Knights Christian Academy
New Smyrna Beach
08.2021 - 01.2022
- Managed classroom environments to foster positive student development
- Maintained structured communication and accountability to enhance learning environments
General Manager / Loss Prevention
Dougout Sports Bar & Grille
South Daytona
01.2018 - 01.2020
- Implemented loss prevention strategies and improved operational efficiency
- Oversaw hiring, training, scheduling, and performance management to ensure smooth daily operations
- Oversaw hiring, training, scheduling, performance management, and daily operations
- Implemented loss prevention strategies to enhance operational efficiency
- Developed team accountability through targeted coaching and performance support
Restaurant Operations & Training
Darden Restaurants, Inc. / Olive Garden
Multiple Locations
01.2000 - 08.2015
- Trained and onboarded employees on operational procedures and service standards
- Supported operations across multiple locations in a high-volume corporate environment
- Assisted with loss prevention and operational compliance initiatives
Hostess, Server, bartender, shift lead
Sweetwater Resturant
South Daytona
04.1999 - 05.2002
- Greeted guests warmly and ensured a positive first impression.
- Managed reservations and coordinated seating arrangements efficiently.
- Assisted servers by communicating guest needs and preferences effectively.
Education
RBT
National Autism Foundation
08.2022 - 05.2023
Personal Training
ISSA
08.2017 - 05.2019
Nutrition Sciences
ISSA
08.2017 - 05.2019
Bachelor of Science - Theology / Christian Leadership
Liberty University
Bachelor of Science - Nursing / Psychology
Daytona Beach Community College
Daytona Beach, FLEducation
Global University
Skills
- Leadership Development
- Operations Management
- Multi-Team Oversight
- Training & Coaching
- Performance Management
- Customer Experience
- Operational Standards
- Loss Prevention
- Relationship Building
- Conflict Resolution
- Team Accountability
- Customer relationship management
Timeline
Barista
Starbucks Corporation
01.2023 - Current
RBT
National Autism Foundation
08.2022 - 05.2023
Teacher
Purpose Academy of Fine Arts
01.2022 - 08.2024
Teacher
Knights Christian Academy
08.2021 - 01.2022
General Manager / Loss Prevention
Dougout Sports Bar & Grille
01.2018 - 01.2020
Personal Training
ISSA
08.2017 - 05.2019
Nutrition Sciences
ISSA
08.2017 - 05.2019
Business Owner / Team Leader
Megs Health & Wealth
01.2010 - Current
Restaurant Operations & Training
Darden Restaurants, Inc. / Olive Garden
01.2000 - 08.2015
Hostess, Server, bartender, shift lead
Sweetwater Resturant
04.1999 - 05.2002
Bachelor of Science - Theology / Christian Leadership
Liberty University
Bachelor of Science - Nursing / Psychology
Daytona Beach Community College
Education
Global University