Megan Alexander
Brooklyn,NY
Summary
Healthcare professional ready to contribute to patient care excellence. Expertise in providing compassionate care and supporting medical staff in fast-paced environments. Reliable team player focused on adapting to evolving patient needs and delivering quality outcomes.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Claims Adjuster
GEICO
Melville, NY
03.2022 - Current
- Evaluated claims to determine validity and compliance with policy guidelines.
- Reviewed documentation for accuracy, identifying discrepancies to prevent potential fraud.
- Implemented process improvements that enhanced efficiency in claims handling procedures.
- Examined claims forms and other records to determine insurance coverage.
- Conducted thorough investigations of complex insurance claims, gathering evidence and analyzing relevant documentation.
- Prepared summaries of damage, payments, and policy coverage.
- Conducted comprehensive interviews of witnesses and claimants to gather facts and information.
- Identified potential fraud indicators early in the investigation process, protecting company assets from potential losses due to fraudulent activity.
Front Desk Assistant
CityMd
07.2021 - 03.2022
- Receives, screens and directs telephone calls to physicians and nurses
- Assists patients and relatives with insurance verification, prescriptions and procedure queries
- Generates, maintains and organizes patient data for census reports, hospital data, and related medical studies
- Creates and implements an effective patient processing method
- Managed patient check-ins and scheduling, ensuring efficient front desk operations.
Cashier
Dames & Games
Los Angeles
01.2019 - 02.2020
- Greeted customers.
- Processed transaction on a pos system as well as receipts, refunds, credits or change due to customers
- Maintained a clean work station.
- Upsold different packages that the club offers.
- Answered customers questions and provided them with information and club policies.
Teller
Wells Fargo
01.2017 - 08.2019
- Greeted customers as they entered the branch.
- Processed transactions for customers, including loan payments, car payments, mortgage payments.
- Processed 25+ transaction per hour with extreme attention to details.
- Counted Cash very carefully to customers for deposits or withdrawals.
- Made deposits and withdrawals while carefully meeting customers financial needs.
- Balanced cash draw at the end of shift.
Hospitality Assistant
Nordstrom
05.2017 - 01.2018
- Answered and directed phone calls for management and the restaurant.
- Hosted and greeted customers, representing as a brand ambassador
- Generated daily revenue reports
- Scheduled all private reservations and planned seating arrangements with management prior to dinner service.
- Assisted bartenders and waitresses with special request, tell waiters helpful information.
- Managed bartenders and wait staff, ensuring efficiency and accuracy
- Maintained professional appearance at all times.
Alcohol And Food Delivery Service
Saucey
07.2016 - 07.2017
- Picked up alcohol, and food orders that were placed in a timely fashion
- Checked orders to make sure they were correct
- Delivered Alcohol/ Food orders in a timely fashion
- Greeted Customer
- Checked customer ID
Medical Office Assistant
Brookdale University Hospital
04.2014 - 03.2016
- Greeted patients and entered new patient information into hospital database
- Received, screened and directed telephone calls to physicians and nurses
- Assisted patients and relatives with insurance verification, prescriptions and procedure queries
- Generated, maintained and organized patient data for census reports, hospital data, and related medical studies
- Created and implemented an effective patient processing method
Sales Associate
NSA Supermarket
11.2012 - 04.2014
- Received/processed payments from customers
- Resolve customer complaints, performed as customer service assistant as needed
- Maintained and kept employee areas tidy as well as other areas of the establishment
- Greeted customers
- Stocked and Inventoried food
- Categorized prices of items by means of calculators, cash registers, and price scanners
Administrative Assistant
Bellevue Hospital Dermatology
12.2009 - 06.2010
- Prepared all mandated paperwork for personal files of each employee.
- Assisted with payroll and benefits administration.
- Scheduled appointments and maintained office calendar events and staff announcements
- Maintained all files in an organized manner to provide information to authorized persons if requested.
- Conducted hiring process by assisting with recruitment, screening, interviewing, hiring, and orientation for new employees
Education
Nursing
College of Staten Island
Staten Island, NY05.2014
High School Diploma - Mass Communications
Kingsborough Community College
Brooklyn, NY12.2015
NHA PCT - Patient Care Technician
Emergency Training Center
Brooklyn, NY05.2026
Skills
- DATA MANAGEMENT
- CLAIMS MANAGEMENT
- CRITICAL THINKING
- TIPS CERTIFIED
- HOSPITALITY
- ORGANIZATION MANAGEMENT
- CLAIMS INVESTIGATION
- DECISION- MAKING
Certification
- NCPCT - Patient Care Technician
Languages
English
Native or Bilingual
Timeline
Claims Adjuster
GEICO
03.2022 - Current
Front Desk Assistant
CityMd
07.2021 - 03.2022
Cashier
Dames & Games
01.2019 - 02.2020
Hospitality Assistant
Nordstrom
05.2017 - 01.2018
Teller
Wells Fargo
01.2017 - 08.2019
Alcohol And Food Delivery Service
Saucey
07.2016 - 07.2017
Medical Office Assistant
Brookdale University Hospital
04.2014 - 03.2016
Sales Associate
NSA Supermarket
11.2012 - 04.2014
Administrative Assistant
Bellevue Hospital Dermatology
12.2009 - 06.2010
Nursing
College of Staten Island
High School Diploma - Mass Communications
Kingsborough Community College
NHA PCT - Patient Care Technician
Emergency Training Center