Megan Ambrose
Medical
Minnesota
Summary
Motivated and driven with exceptional customer service; decision making; problem-
solving; conflict-resolution; and interpersonal communication skills seeking an entry level
opportunity.
Successful human resource candidate with expertise in employee recruitment, training and payroll management. Adept at building and maintaining positive relationships with employees and management. Strong organizational skills and committed to adhering to relevant laws and regulations.
Overview
6
6
years of professional experience
Work History
Medical Recruiter
ProLink
02.2023 - Current
- Generated specific candidate pool for career opportunities through strategic placement of advertisements, evaluation of applicant credentials, and conducting initial interviews and pre-screening assessments.
- Developed recruiting strategies to identify qualified candidates and build network.
- Built strong relationships with internal and external candidates to ensure an excellent hiring experience.
- Assisted with onboarding and orientation of new hires to expedite acclimatization process.
- Evaluated strengths and weaknesses of candidates through effective screening processes.
- Conducted phone interviews to assess applicants relevant knowledge, skills, experience and aptitudes.
- Conducted reference checks, background screening and other pre-employment checks to verify information on applicant's resume.
Phlebotomist
Waconia Hospital
09.2021 - 12.2022
- Followed physician orders to correctly administer therapeutic phlebotomy.
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Centrifuged blood samples as outlined in clinical protocols.
- Reviewed patient records for accuracy and completeness.
- Packaged and shipped specimens to central lab daily.
- Tracked collected specimens by initialing, dating and noting times of collection.
- Performed bedside tests like bleeding time tests and entered results into patient charts.
- Used personal protective equipment correctly to protect coworkers and patients.
- Completed proper sanitation and cleaning of equipment and work areas between patients.
Concierge Team Member
Lifetime Athletic
09.2017 - 06.2021
- Addressed customer inquiries with timely and professional responses via phone, email and in-person interactions.
- Offered friendly and efficient service to customers, handled challenging situations with ease.
- Remedied issues quickly and effectively through active listening, conflict resolution, and dynamic communication skills.
- Managed daily operations of concierge desk and monitored staff performance to proactively address inefficiencies.
- Greeted guests upon arrival and offered directions to key amenities to cultivate quality experiences.
- Created welcoming and comfortable environment for guests.
Flight Attendant
Sun Country
02.2019 - 03.2020
- Answered passengers' questions and provided solutions to issues arising during flights.
- Ensured aircraft and passenger compliance with policies, procedures, regulations and safety guidance.
- Drove passenger satisfaction by answering questions and providing solutions to issues arising during flights promptly.
- Facilitated boarding process by greeting passengers upon arrival to aircraft and providing direction to seats.
- Served beverages and food items from refreshment cart and provided information about in-flight offerings to passengers.
- Ensure safety and comfort of customers onboard aircraft.
- Greeted passengers, assisted with carry-on baggage stowage, and delivered onboard announcements.
- Demonstrated proper use of safety equipment and seatbelts to inform and educate passengers prior to takeoff.
Education
Business Communications
Normandale Community College
Minneapolis, MN12.2024
Associate of Science - Nursing
Normandale Community College
Minneapolis, MN05.2024
Skills
- Customer Service
- Adaptable to Changing Conditions
- Written Communication
- Cleaning
- Decision Making
- Self-Motivated
- Interpersonal Communication
- Conflict Resolution
- Excellent Communication
Timeline
Medical Recruiter
ProLink
02.2023 - Current
Phlebotomist
Waconia Hospital
09.2021 - 12.2022
Flight Attendant
Sun Country
02.2019 - 03.2020
Concierge Team Member
Lifetime Athletic
09.2017 - 06.2021
Business Communications
Normandale Community College
Associate of Science - Nursing
Normandale Community College