Megan Anderson
Omaha,NE
Summary
Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.
Overview
8
8
years of professional experience
Work History
Account Manager
Fusion Medical Staffing
03.2024 - Current
- Increased client satisfaction by building strong relationships and addressing their needs promptly.
- Maintained high client retention rate by providing exceptional customer service and anticipating client needs.
- Addressed problems with accounting, billing, and service delivery to maintain and enhance client satisfaction.
- Managed a diverse portfolio of accounts, ensuring timely communication and effective problem resolution.
- Maintained current knowledge of evolving changes in marketplace.
Recruiter
Fusion Medical Staffing
03.2022 - Current
- Conducted phone interviews to assess applicants relevant knowledge, skills, experience and aptitudes.
- Conducted reference checks, background screening and other pre-employment checks to verify information on applicant's resume.
- Coordinated schedules to arrange management interviews with applicants.
- Built strong relationships with internal and external candidates to ensure an excellent hiring experience.
- Worked with healthcare employees to determine specific job qualifications.
- Maintained comprehensive knowledge of industry trends, market conditions, and competitor activities to maximize recruitment success.
- Provided exceptional candidate experience throughout the recruitment process, resulting in positive feedback and increased referral rates.
CT Technologist
CHI Immanuel Hospital
08.2021 - 03.2022
- Enhanced patient comfort by providing clear explanations of CT scan procedures and addressing concerns.
- Maintained a clean and organized work area, ensuring compliance with infection control protocols.
- Promoted departmental efficiency through excellent time management skills when handling multiple tasks simultaneously.
- Performed high quality radiologic, CT and fluoroscopy exams on incoming patients.
Travel Radiologic Technologist
Aureus Medical Staffing
01.2020 - 08.2021
- Increased patient satisfaction by providing clear explanations of procedures and addressing concerns promptly.
- Facilitated positive working relationships with colleagues and supervisors through effective communication, teamwork, and professionalism.
- Maintained a sterile environment in compliance with infection control policies, reducing risks for patients and staff alike.
- Improved safety measures within the facility by staying current on radiation protection guidelines and techniques.
- Reduced patient waiting time by efficiently managing scheduling and prioritizing urgent cases.
Server
Oscar's Pizza & Sports Grille
01.2017 - 12.2020
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
Radiologic Technologist
Nebraska Methodist Hospital
09.2018 - 01.2020
- Enhanced patient experience with compassionate communication and meticulous attention to detail during examinations.
- Assisted in training new Radiologic Technologists on department policies, procedures, equipment usage, and best practices for patient care.
- Minimized patients' exposure to radiation during x-ray imaging through application of shielding techniques and careful positioning of patients, equipment and restrictive devices.
- Captured images using mobile equipment in operating rooms, emergency rooms, and patients' bedsides.
Personal Care Assistant
Orchard Gardens
01.2016 - 01.2017
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Assisted with transferring and positioning clients, ensuring proper body mechanics to reduce the risk of injury for both parties.
- Built strong relationships with clients to deliver emotional support and companionship.
Education
Associate of Applied Science - Radiologic Technology
Nebraska Methodist College of Nursing And Allied Health
Omaha, NE08.2018
Skills
- Account Management
- Customer Service
- Teamwork and Collaboration
- Client Relations
- Customer Satisfaction and Retention
- Relationship Building
- Strategic Planning and Thinking
- Client Relationship Management
- Sales Development
- Deal Closure and Negotiations
- Sales Reporting
- Contract Negotiation
Timeline
Account Manager
Fusion Medical Staffing
03.2024 - Current
Recruiter
Fusion Medical Staffing
03.2022 - Current
CT Technologist
CHI Immanuel Hospital
08.2021 - 03.2022
Travel Radiologic Technologist
Aureus Medical Staffing
01.2020 - 08.2021
Radiologic Technologist
Nebraska Methodist Hospital
09.2018 - 01.2020
Server
Oscar's Pizza & Sports Grille
01.2017 - 12.2020
Personal Care Assistant
Orchard Gardens
01.2016 - 01.2017
Associate of Applied Science - Radiologic Technology
Nebraska Methodist College of Nursing And Allied Health