Megan Anderson
Killeen,TX
Summary
Veteran with six years as a logistics specialist with cross training in the medical field to include triaging phone calls in a courteous and timely manner quickly identifying the nature of the calls, applying policies and clinical processes to expedite urgency with patient concerns, providing input in problem solving for performance improvement with operational procedures, independently following up on action plans, collaborating with other staff and internal departments, providing expert administrative support and judgement with flexible use of clinical flow processes, communicating effectively with medical clinicians across multiple disciplines, setting priorities to meet work deadlines, knowledge with tactful communication via phone, electronically, in person, or in writing, advanced knowledge in technical health care processes and terminology, being a quick learner dedicated to strengthening expertise through ongoing education, professional development and hands-on experience, strong critical thinking skills with ability to quickly recognize and execute emergency interventions. Looking to join medical team dedicated to upholding highest standards of patient care and advocacy.
Overview
1
1
Certification
Work History
Medical Support Assistant
Department Of Defense
02.2024 - Current
- Responsible for monitoring and creating assignments, provides input on performance, resolves daily workplace issues and maintains efficient workflow.
- Works in a proficient and self-directed manner, setting priorities and coordinating work in accordance with established processes, policies, and regulations.
- Check patients in for their appointments with their physicians and at the laboratory.
- Work with a patient care team to effectively provide, manage and support VA Health care to patients.
- Participate and provide input in problem solving on operational issues or procedures in team meetings, performing administrative follow up actions.
- Assist staff with a variety of clerical duties in one or more outpatient clinics that provide a variety of medical services.
- Directs and oversees the initiation, preparation, and maintenance of military personnel medical records in accordance with the Medical Record Administration Army Regulation 40-66, The Privacy Act of 1974, HIPAA and maintain strict accountability of all medical records.
- Verified accurate patient demographic and insurance information to enter into electronic medical system.
- Performs periodic chart review, flag omissions, and refer them to the provider for clarification of inconsistent data and resolution. Perform monthly medical record self assessments by the 15th of the month for accuracy.
- Communicated pertinent information and potential problems to physicians and nurses.
- Answered telephone calls, recording accurate messages and relaying to designated staff.
Education
Associate of Science - Nursing
Central Texas College
Killeen, TX10.2028
Cerifications - Medical Assistant
The Training Center of Central Texas
Killeen, TX04.2024
High School Diploma -
Scotland High School
Laurinburg, NC06.2016
Skills
- Charting expertise
- Advanced anatomy knowledge
- Professional bedside manner
- Understands medical procedures
- Venipuncture and phlebotomy
- Proper sterilization techniques
- Inventory and supply management
- Documentation procedures expert
- HIPAA compliance
- Medical billing/coding
- Patient Communication
- Microsoft Office Suite Proficiency
- Electrocardiographic Rhythm Recognition
Certification
- Nationally Certified Medical Assistant, NHA
- Nationally Certified Medical Administration Assisting, NHA
- Nationally Certified EKG Technician, NHA
- Nationally Certified Phlebotomist, NHA
- Certified Basic Life Support, (BLS)
Relevant Course Work: Venipuncture, Medical Terminology, Processed Insurance Claims, Scheduling, Calculated Medication Dosages, Capillary puncture, Patient Test Result Presentation, Electrocardiogram (EKG), Patient Injection, Electronic/Paper Records Management, Records Filing and sorting, Vitals Performance Proficiency, BLS Certified (Current)
Timeline
Medical Support Assistant
Department Of Defense
02.2024 - Current
Associate of Science - Nursing
Central Texas College
Cerifications - Medical Assistant
The Training Center of Central Texas
High School Diploma -
Scotland High School
Similar Profiles
Amber TomaszewskiAmber Tomaszewski
Administrative Assistant at Department of Defense - Defense Contract Management AgencyAdministrative Assistant at Department of Defense - Defense Contract Management Agency
Isabella Manzione DearbornIsabella Manzione Dearborn
Student Intern at Department of Defense - Defense Counterintelligence and Security AgencyStudent Intern at Department of Defense - Defense Counterintelligence and Security Agency
Roderick Balancio TolentinoRoderick Balancio Tolentino
TRANSPORTATION ASSISTANT at Department of Defense/Defense Logistics AgencyTRANSPORTATION ASSISTANT at Department of Defense/Defense Logistics Agency
Malik HeadenMalik Headen
Administrative Officer at Department of Defense, Defense Intelligence AgencyAdministrative Officer at Department of Defense, Defense Intelligence Agency
Zachary FloydZachary Floyd
Human Resources Specialist at US ArmyHuman Resources Specialist at US Army