Summary
Overview
Work History
Education
Skills
Timeline
Generic

Megan Austin

Annandale

Summary

Experienced with managing front desk activities and maintaining welcoming atmosphere for clients. Utilizes strong organizational skills and attention to detail to streamline office operations. Knowledge of effective communication techniques and customer service principles to enhance visitor experiences.

I'm dedicated to offering exceptional assistance to team members and clients. Skilled at coordinating appointments, organizing mail, and collecting messages to facilitate office communication. Positive and upbeat with strong relationship-building abilities.

Overview

7
7
years of professional experience

Work History

Resident Assistant

Ecumen Saint Benidects
10.2024 - Current
  • Served as an approachable resource for residents seeking advice or assistance with personal or academic issues.
  • Assisted residents with daily dental and mouth care, bath functions, and hair care.
  • Responded to room transfers, incident reports, and maintenance requests.
  • Managed front desk operations during assigned shifts, assisting visitors with inquiries while maintaining accurate records of residence hall activities.
  • Get medications ready for residents everyday.

Medical Courier

AAA Courier Express
03.2019 - Current
  • Upheld compliance with HIPAA regulations while managing confidential patient information during deliveries.
  • Ensured patient confidentiality by properly handling sensitive medical documents and specimens during transport.
  • Maintained a clean, organized, and safe vehicle environment to ensure the proper handling of medical supplies and equipment.
  • Communicated route progress to management, noting traffic, and construction issues to avoid delays for critical deliveries.
  • Developed strong relationships with clients by consistently delivering outstanding service and maintaining professionalism at all times.
  • Assisted in training new couriers on company protocols, safety procedures, and route navigation techniques.

Office Assistant

AAA Couier Express
02.2019 - Current
  • Maintained confidentiality in handling sensitive information while performing administrative tasks.
  • Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
  • Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.


Nursing Assistant

Centra Care
06.2023 - 12.2023
  • Helped patients effectively manage routine bathing, grooming, and other hygiene needs.
  • Improved patient satisfaction by providing compassionate assistance with daily activities, such as bathing, dressing, and feeding.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Increased patient engagement by providing emotional support, companionship, and encouragement during challenging times.
  • Promoted a safe and clean environment by maintaining strict adherence to infection control protocols and sanitation standards.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.

Education

Sauk Rapids Rice High School
Sauk Rapids, MN

Skills

  • Time management
  • Team player
  • Supportive
  • Activity planning
  • Effective planning
  • Emotional support
  • Professional speaking
  • Patient management
  • Problem-solver
  • Social engagement
  • HIPAA compliance
  • Microsoft office

Timeline

Resident Assistant

Ecumen Saint Benidects
10.2024 - Current

Nursing Assistant

Centra Care
06.2023 - 12.2023

Medical Courier

AAA Courier Express
03.2019 - Current

Office Assistant

AAA Couier Express
02.2019 - Current

Sauk Rapids Rice High School

Similar Profiles

CREATE PROFILE
Megan Austin