Megan Backley
Prescott,AZ
Summary
Compassionate Mental Health Technician and graduate student with an understanding of empathy and proactive care. Several years of experience in the field of behavioral analysis. Proficient in implementing specialized programs for individuals with intellectual, mental, emotional and developmental disabilities. Caring and well-organized with outstanding interpersonal, communication, and social skills.
Overview
3
3
years of professional experience
Work History
Behavioral Health Technician
Polara Health Behavioral Health Services
Prescott , AZ
2023.10 - Current
- Monitor client's self-administration of medication.
- Document client contacts and complete other forms as required by program policy and procedure.
- Have knowledge of and follow all agency and program policy and procedure.
- Provide emergency shift coverage as necessary.
- Communicate effectively with peers and other units and function as a team member.
- Attend weekly group and individual supervision.
- Supervise and assist clients with implementation of their residential treatment plan,
- Obtain training as mandated by clinic and program policy and procedure.
- Facilitate groups and meetings as directed.
- Participate in staffing and treatment planning.
- Provide transportation for clients to outside meetings and outings.
- Interact with and provide role models for clients.
- Assist primary therapists in providing continuity of care.
- Other duties as assigned.
Case Manager/Group Facilitator
Shamrock Recovery Services LLC
Prescott , AZ
2022.03 - 2024.08
- Meet with each client on your caseload at least once a week to track progress towards goals and discharge plans.
- Medication management including tracking medication changes, correspondence with providers, and correspondence with pharmacies.
- Maintain correspondence with referring agencies including probation, response teams, and drug court liaisons, providing appropriate updates.
- Provides crisis intervention and support services to clients on the caseload.
- Provides group and individual services as needed.
- Participates as a team member and attends weekly staffings and supervision.
- Provides documentation and requests for authorization as required by funding sources.
- Maintains clinical record per agency policy and procedure.
- Attends all team meetings, case reviews, staff meetings, supervisory sessions, and in-service training as scheduled.
- Management of all aspects of treatment, including referrals to additional resources when appropriate.
- Participation in training, workshops, seminars, both internal and external, as required by agency policy and procedure and certification requirements.
- Conducting necessary case management to ensure proper referral and follow-up on associated services.
- Documentation and reporting to referral sources, both external and internal.
- Performs other duties as assigned.
Family Support Worker
Metropolitan Family Services, US
Chicago , IL
2022.10 - 2023.08
- Implement recruitment efforts for your site/locations including recruitment of children with disabilities, while maintaining full enrollment at all times along with a wait reflective of agency goals.
- Establish and maintain accurate documentation of age and income eligibility for children and pregnant women participating in the program.
- Collaborate with families and teaching staff to complete an accurate family assessment annually and provide intervention, referrals and assistance for interests, needs and circumstances identified.
- Provide case management services to families and children including assistance and referrals, i.e. emergency services, health/nutrition/dental referrals, disability referrals, and child abuse and neglect referrals, etc.
- Collaborate with families in accessing community services that meet their needs, circumstances and interests including following up with parents to assure that services are received.
- Assist families in identifying and defining goals as early as possible after enrollment; and ensure that progress review is done per procedure.
- Adhere to follow up procedures for tracking activities in all Prevention Initiative areas, i.e.: medical, dental, mental health, nutrition, disabilities, and family and community partnerships.
- Responsible for monitoring health/nutrition, ERSEA, and family assessment activities for families in the Prevention Initiative home based program.
- Maintain accurate and current record-keeping in the family file by following the established contents of files.
- Collaborate with all families and local health agencies to ensure that all children are linked to a medical and dental home for an ongoing source of continuous service.
- Responsible for planning and facilitating monthly parent meetings and trainings.
- Attend regularly scheduled staff meetings/trainings.
- Responsible for completing intake and eligibility appointments for Head Start center.
- Provide immediate referrals, assistance and follow-up for crisis intervention needs.
- Maintain on-going contact with families regarding program services. Document contact on case notes in family files.
- Document and provide follow up regarding children’s absences in the program including daily and three day follow up as well as home visits as needed.
- Offer and provide assistance to families with attendance issues.
- Provide immediate referrals, assistance and follow-up for crisis intervention needs.
- Assist in the provision of monthly education meetings.
- Participate in the monitoring of follow up on all issues found during screenings and goal development.
- Respond appropriately to cultural diversity and be sensitive to the needs of the families and community served.
- Ensure that the usage of agency technology, equipment and time are used for agency business and equipment is well cared for.
Behavioral Health Technician
Royal Life Detox Recovery Center
Prescott , AZ
2022.01 - 2022.04
- Build positive relationships with clients, clinical staff and medical staff.
- Transport clients to and from appointments and meetings.
- Oversee clients and ensure needs are being met while in treatment.
- Assist clinical and medical staff with intakes, orientations and daily operations.
- Distribution of assistance in self-administration of medication.
- Supervises self-administration of medications and reports and documents administration.
- Supervise drug testing procedures.
- Conducting reads/bed checks
- Completion of daily on-going searches at residences and/or facilities for contraband or unauthorized items.
- Basic overall computer knowledge.
- Completion of daily shift reports on all client behaviors sent via email on client progress or regression
- Ensures the property and all living areas are clean, sanitary, and disinfected throughout each shift.
Education
Master of Arts - Clinical Mental Health Counseling
Concordia University Irvine
Irvine, CA2026-05
Bachelor of Science - Psychological Sciences: Emphasis in Clinical Psych
Northern University Irvine
Flagstaff, AZ2021-12
Associate of Arts - General Studies
Yavapai Community College
Prescott, AZ2019-07
High School Diploma -
Canyon High School
Canyon Country, CA2016-05
Skills
- Conflict Resolution
- Activity monitoring
- Case Documentation
- Admissions intake
- Group facilitation
- Conflict de-escalation
- Safety Management
- Documentation skills
- Patient Assessment
- Suicide Prevention
- Crisis Intervention
- Analytical Skills
- Microsoft Expert
- Computer competency
- Case Management
- Social Services Support
- Client Communication
- Mental health assessments
Research
Northern Arizona University, 2020-2021
This research was to determine how students can have productive conversation when it comes to politics.
Timeline
Behavioral Health Technician
Polara Health Behavioral Health Services
2023.10 - Current
Family Support Worker
Metropolitan Family Services, US
2022.10 - 2023.08
Case Manager/Group Facilitator
Shamrock Recovery Services LLC
2022.03 - 2024.08
Behavioral Health Technician
Royal Life Detox Recovery Center
2022.01 - 2022.04
Master of Arts - Clinical Mental Health Counseling
Concordia University Irvine
Bachelor of Science - Psychological Sciences: Emphasis in Clinical Psych
Northern University Irvine
Associate of Arts - General Studies
Yavapai Community College
High School Diploma -
Canyon High School
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