To work in a progressive organizaon, which can expand my knowledge and provide me with excing opportunies, ulizing my skills and qualificaons to produce successful achievements geared towards customer sasfacon and experience.
Professional and ready to deliver excellence, meliness and keen aenon to detail.
Overview
8
8
years of professional experience
Work History
Cook
Kanuga Inn
Hendersonville
04.2025 - Current
Maintained cleanliness and organization of kitchen equipment, appliances, and utensils.
Demonstrated ability to work quickly and accurately in high-pressure environments.
Cooked food according to recipes set by establishment.
Stored and rotated food products properly, maintaining freshness.
Monitored food items, maintaining minimum guidelines for temperature, taste, and quality.
Prepped items for various cooking methods by seasoning or marinating.
Prepared variety of dishes using industrial kitchen equipment.
Portioned food before cooking according to standard portion sizes and recipe specifications.
Provided excellent customer service by responding promptly to inquiries from guests or other departments.
Server/Bartender
North Conway Grand Hotel
North Conway
11.2024 - 04.2025
Provided excellent customer service by anticipating needs and responding promptly to requests.
Greeted and accommodated guests, building positive experience from first interaction.
Prioritized multiple tasks in dynamic environment and stayed calm and composed.
Checked in with guests throughout meal service, replenishing drinks and catering to additional requests.
Memorized menu to help diners make informed meal choices.
Assisted with training of new staff members.
Prepared and served food and beverages to customers.
Exercised focus and concentration to keep track of tables and remember orders.
Cook
Florentina's Italian Restaurante
Branson
05.2024 - 11.2024
Maintained cleanliness and organization of kitchen equipment, appliances, and utensils.
Demonstrated ability to work quickly and accurately in high-pressure environments.
Cooked food according to recipes set by establishment.
Monitored food items, maintaining minimum guidelines for temperature, taste, and quality.
Prepared large quantities of food items according to recipes or specific customer orders.
Labeled and dated food, keeping industrial refrigerators and freezers neat and orderly.
Adhered to safety protocols at all times while preparing meals for customers.
Server
Margaritaville Beach Resort
Hollywood
04.2022 - 11.2022
Cultivated warm relationships with regular customers.
Used slow periods to restock supplies, ice, trays, and delivery bags.
Explained menu items and suggested appropriate options for food allergy concerns.
Bussed and reset tables to keep dining room and work areas clean.
Worked with POS system to place orders, manage bills, and handle complimentary items.
Served food and beverages promptly with focused attention to customer needs.
Set positive tone for entire dining experience as first point of contact for incoming guests.
Server/Bartender
Terra Nova All Suite Hotel
Kingston
04.2017 - 03.2022
Provided excellent customer service, ensuring guests' needs were met promptly.
Communicated effectively with the kitchen staff to expedite food orders and ensure timely service.
Greeted and seated guests, providing them with menus and answered any questions they had.
Offered suggestions and recommendations on food and beverage selections based on guests' preferences.
Took orders accurately recording them and ensuring special requests were communicated to the kitchen.
Provided attentive and efficient service throughout the meal, checked on guest's satisfaction and addressed any concern.
Greeted and served guests in the hotel restaurant, providing a positive dining experience.
Took and accurately delivered food and beverage orders, ensuring guest satisfaction.
Collaborated with kitchen and bar staff to coordinate order fulfillment.
Maintained a clean and organized dining area, resetting tables for new guests.
Managed dining area to ensure cleanliness and organization during busy shifts.
Collaborated with kitchen staff to coordinate timely food delivery to guests.
Processed payments accurately using point-of-sale systems for transactions.
Set up and broke down dining areas for special events and functions.
Provided exceptional service to high volume of daily customers.
Server
Sanderling resort and spa
Duck
04.2017 - 11.2017
Provided excellent customer service by anticipating needs and responding promptly to requests.
Greeted and accommodated guests, building positive experience from first interaction.
Demonstrated ability to interact with customers in a friendly and professional manner.
Delivered exceptional customer service in a fast-paced dining environment.
Collaborated with kitchen staff to ensure timely food delivery and presentation.
Assisted in training new servers on menu items and service protocols.
Upsold menu items to enhance guest experience and increase sales opportunities.
Education
CSEC Subjects - English, Mathematic, Social Studies
Norman Manley High
Kingston
Skills
Exceptional Communication and Interpersonal Skills
Keen Attention to Details
Customer Service and Guest Relations
Time Management and Efficiency
Teamwork Skills
Food and Beverage Operations
Flexibility and Multitasking Skills
Problem-Solving and Conflict Resolution
Planning and Coordination
Housekeeping and Laundry Operations
Cleaning and Sanitation Skills
Hobbies and Interests
Photography
Hiking
Movie theater and entertainment
Timeline
Cook
Kanuga Inn
04.2025 - Current
Server/Bartender
North Conway Grand Hotel
11.2024 - 04.2025
Cook
Florentina's Italian Restaurante
05.2024 - 11.2024
Server
Margaritaville Beach Resort
04.2022 - 11.2022
Server/Bartender
Terra Nova All Suite Hotel
04.2017 - 03.2022
Server
Sanderling resort and spa
04.2017 - 11.2017
CSEC Subjects - English, Mathematic, Social Studies