Megan Benefiel
Shoals,IN
Summary
Proven multitasker and efficient communicator, I enhanced customer satisfaction at Digital Technology through meticulous data management and prompt query resolution. My tenure at Shoals Community Schools showcased my reliability, excelling in kitchen support and sanitation, underpinning a team-focused work ethic. Achievements include training peers and significantly reducing data entry errors, demonstrating both hard and soft skills critical to operational success.
Overview
16
16
years of professional experience
Work History
Cafeteria Worker
Shoals Community Schools
Shoals
11.2024 - Current
- Cleaned and sanitized surfaces, tools, and equipment.
- Restocked condiments, beverages, and utensils per expected use levels.
- Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
- Prepared ingredients and recipe components ahead of time.
- Contributed to a positive work environment by collaborating with team members and assisting in various roles as needed.
- Managed cash register transactions accurately, ensuring all financial responsibilities were met with precision and consistency.
- Served as a reliable team member during flexible scheduling demands, consistently arriving on time for all assigned shifts ready to contribute positively to the day''s work activities.
Instructional Assistant
Brownsburg Early Childhood Center
Brownsburg, IN
07.2015 - 04.2016
- Monitored student progress to identify areas requiring extra support and implement action plans to meet needs.
- Supervised students during non-instructional times such as lunch breaks or recess periods, maintaining safety standards at all times.
- Provided support during classes, group lessons, and classroom activities.
- Provided one-on-one support to students with special needs, enabling them to achieve academic success.
- Monitored student progress through ongoing assessments, adjusting instruction as needed for optimal growth.
- Implemented behavior management techniques to maintain a positive and focused learning environment.
- Participated in professional development opportunities, staying current on best practices in education and instructional support.
- Contributed to a positive and collaborative school culture by actively participating in staff meetings, committees, and professional learning communities.
Clerk
Digital Technology
Indianapolis, IN
05.2009 - 07.2012
- Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
- Reduced errors in data entry by carefully inputting information into computer systems with attention to detail.
- Improved customer satisfaction by promptly answering inquiries and providing accurate information.
- Managed incoming calls professionally, directing callers to appropriate personnel or taking detailed messages when necessary.
- Supported administrative staff with timely completion of daily tasks, ensuring smooth office operations.
- Trained new clerks on company procedures and software tools effectively contributing to their integration into the team.
- Maintained filing system and organized customer documents for easy retrieval of information.
- Ensured confidentiality of sensitive documents through proper storage methods and restricted access control implementation.
Education
High School Diploma -
Brownsburg High School
Brownsburg05-2009
Skills
- Kitchen support
- Compliance
- Money handling
- Cleaning and sanitizing
- Verbal and written communication
- Reliability and punctuality
Timeline
Cafeteria Worker
Shoals Community Schools
11.2024 - Current
Instructional Assistant
Brownsburg Early Childhood Center
07.2015 - 04.2016
Clerk
Digital Technology
05.2009 - 07.2012
High School Diploma -
Brownsburg High School
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