Megan Bennett
Brownville,NEW YORK
Summary
Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
4
4
years of professional experience
Work History
Waitress
Westview Lodge
05.2023 - Current
- Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
- Maintained a clean and organized dining area, contributing to a pleasant atmosphere for guests.
- Managed high volume of customers during peak hours, maintaining prompt and efficient service.
- Demonstrated extensive menu knowledge, enabling personalized recommendations for guests based on preferences or dietary restrictions.
- Utilized strong multitasking skills to manage multiple tables simultaneously while maintaining a high level of attention to detail.
- Ensured food safety compliance by adhering to proper handling procedures when serving dishes.
Cashier
Burger King
08.2020 - 08.2022
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
- Team Leader
Education
Biochemistry
Daemen College
Buffalo, NY05.2026
High School Diploma -
General Brown Junior-Senior High School
Dexter, NY06.2023
Skills
- Safe Food Handling
- Customer Service
- Dining Area Maintenance
- Order Accuracy
- Banquet Coordination
Timeline
Waitress
Westview Lodge
05.2023 - Current
Cashier
Burger King
08.2020 - 08.2022
Biochemistry
Daemen College
High School Diploma -
General Brown Junior-Senior High School
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