Megan Booker
Toms River,NJ
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Account Manager I
PowerHouse Retail Services
Crowley, TX
12.2021 - Current
- Managed multiple accounts simultaneously while meeting deadlines.
- Resolved customer complaints in a timely manner.
- Oversaw multiple accounts and worked diligently to meet and exceed performance goals.
- Developed successful customer relationships and quickly resolved service requests.
- Renewed existing accounts by cementing trusting relationships with customers.
- Provided training and guidance to new Account Managers.
- Run daily reports and huddles .
- Conducted client calls and touchbases
INSIDE SALES
WATERWORKS-ATLANTIC PLUMBING SUPPLY
Long Branch, NJ
03.2018 - 07.2021
- Guided negotiation and preparation of all vendor and client quotations
- Received and responded to customer inquiries in a timely manner.
- Attended trade shows and conferences to network with potential clients.
- Managed customer accounts by tracking order status and resolving any issues that arose.
- Coordinated shipping schedules with logistics team members.
- Responded to customer inquiries quickly and professionally to maintain customer satisfaction.
- Negotiated prices, terms of sale and service agreement to close transactions.
- Developed strategies for increasing sales volume.
Education
Associate of Arts - Communications
Ocean County College
Certificate - Interpreters for the Deaf Program
Ocean County College
Associate of Arts -
Eastern Gateway Community College
Bachelors - Humanities/ General Studies
Central State University
Skills
- Customer Service
- Contract Management
- Customer/Vendor Management
- Team Training
- Schedule Management
- Project Management
- Account Management
- Account Servicing
- Management Collaboration
- Order Management
- Order Processing
- Teamwork and Collaboration
- Employee Mentoring
Accomplishments
- Powerhouse 2022 Directors Award recipient
- National Honors Award - Central State University 2021
Certification
- American Sign Language Interpreter
Timeline
Account Manager I
PowerHouse Retail Services
12.2021 - Current
INSIDE SALES
WATERWORKS-ATLANTIC PLUMBING SUPPLY
03.2018 - 07.2021
Associate of Arts - Communications
Ocean County College
Certificate - Interpreters for the Deaf Program
Ocean County College
Associate of Arts -
Eastern Gateway Community College
Bachelors - Humanities/ General Studies
Central State University
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