Megan Boss
VACAVILLE,CA
Summary
My work experience has been dedicated to customer service because I enjoy connecting with people. I am honest and compassionate with all my customers and colleagues. I make time management a priority always. I stay calm in stressful situations. I bring a strong work ethic and dedication to every job I do.
Overview
14
14
years of professional experience
Work History
Sales Associate
Carneros Resort & Spa
Napa, California
03.2023 - Current
- Provided assistance to customers with inquiries and product selections
- Organize and manage store and merchandise
- POS operation
- Merchandising
- Time management
- Troubleshooting pos or computer errors
Manager
The Red Grape
Sonoma, California
09.2012 - 04.2019
- Scheduled and managed a team of 20+ FOH staff
- Managed daily front of house operations
- Team leadership
- Conflict resolution
- Managed customer’s complaints calmly and efficiently
- Trained in food and safety regulations
Education
Sonoma Valley High School
Sonoma, CASkills
- Point of sale systems
- Retail merchandising
- Effective time management
- Customer support
- Team leadership
- Calm under pressure
Timeline
Sales Associate
Carneros Resort & Spa
03.2023 - Current
Manager
The Red Grape
09.2012 - 04.2019
Sonoma Valley High School