MEGAN BOWLES
Alvin
Summary
Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Experienced stepping into roles and quickly making positive changes to drive company success. Considered hardworking, ethical and detail-oriented.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Veterinary Practice Manager
VIP
League City
11.2024 - Current
- Supervised daily operations to ensure compliance with veterinary standards, resulting in improved patient care and safety.
- Streamlined inventory management processes, leading to reduced costs and improved supply chain responsiveness.
- Collaborated with veterinarians to establish protocols that optimized patient flow and minimized wait times for clients.
- Fostered a positive work environment through effective communication and conflict resolution, enhancing team morale and collaboration.
- Managed financial aspects of the practice including budgeting, forecasting, and accounts receivable and payable.
- Created reports on operational performance metrics such as patient satisfaction scores or revenue generated per month.
- Performed administrative tasks such as payroll processing, billing activities, record keeping, customer service inquiries.
- Attended conferences or seminars related to veterinary medicine in order to stay up-to-date on current trends in the field.
- Monitored staff performance, providing coaching and feedback as needed.
Lead Veterinary Technician
Fur And Feather Veterinary Hospital
03.2022 - Current
- Communicate with pet owners to determine and document medical histories and reason for visit
- Help veterinarian during medical and surgical procedures.
- Insert IV catheters, monitored anesthesia, and fluid therapy.
- Assist with diagnostic tests and x-rays.
- Collect samples for lab tests to help diagnose complicated medical conditions.
- Provide training to new staff on scheduling policies, procedures, and software systems.
- Consult with manager regarding staffing needs and shift changes.
- Perform regular cycle counts to maintain accuracy of inventory records.
- Assess team member's skillsets and assigned tasks accordingly for optimal efficiency.
Front Desk Medical Receptionist
Adult and Pediatric Urology of Houston
03.2021 - 01.2022
- Protected patient data through strict compliance with HIPAA requirements
- Printed patient forms and reviewed charts to prepare for upcoming appointments
- Verified patients' insurance coverage and followed up on missing and incorrect information to help streamline billing
- Entered updated information in patient account pages and charts
- Helped patients by telephone and in-person to resolve various billing and scheduling issues
- Scheduled appointments, lab tests and procedures for patients
- Greeted patients and visitors to determine needs and direct accordingly.
Veterinary Technician
VCA
05.2012 - 07.2019
- Assisted veterinarian during medical and surgical procedures
- Helped diagnose and treat animal health problems with physical assessments and laboratory tests
- Supported adherence to American Animal Hospital Association guidelines to retain facility certification status
- Inserted IV catheters, monitored anesthesia, and fluid therapy
- Trained and mentored new veterinary technicians on animal care procedures, facility policies and industry best practices
- Maintained medical records, drug logs and other legally required documentation for animals under care.
Education
Blinn College
College Station, TXSan Jacinto Community College
Pasadena, TXSkills
- Medical history collection
- Cephalic venipuncture
- Jugular venipuncture
- Saphenous venipuncture
- Anesthesia monitoring
- Anesthesia administration
- Client Education
- Dental Radiographs
- Digital Radiographs
- Staff Training
- Staff Development
- Schedule Preparation
- Team Leadership
- Inventory management
- Financial management
- Staff evaluation
Certification
Fear Free Certified
Timeline
Veterinary Practice Manager
VIP
11.2024 - Current
Lead Veterinary Technician
Fur And Feather Veterinary Hospital
03.2022 - Current
Front Desk Medical Receptionist
Adult and Pediatric Urology of Houston
03.2021 - 01.2022
Veterinary Technician
VCA
05.2012 - 07.2019
Blinn College
San Jacinto Community College